Duncanville

OCI Hospitality•Duncanville, TX

4d•Onsite

About The Position

The Banquet Supervisor oversees all banquet and event operations of the hotel. The Banquet Supervisor is responsible for ensuring labor and quality standards are upheld and assists with establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand.

Requirements

Strong interpersonal and communication skills
Strong organizational skills and attention to detail
Ability to handle stressful situations with poise and professionalism
Strong leadership and a professional image
Conduct work-related functions in a professional manner

Responsibilities

Oversees event and banquet services and set up
Maintains personal connections with guests, clients and community organizations to encourage guest loyalty
Attends banquet event ordering meetings
Reviews event function needs to ensure appropriate services and products are available
Supervises banquet team members with efforts relating to recruitment, orientation, training, scheduling, performance management, counseling and other team member relations issues
Maintains knowledge, skills, and abilities needed to perform any position in the department
Assists with maintaining product and service quality standards by investigating issues and initiating corrective action
Assists with ordering, receiving, storing and inventory of all department related products
Assists with monitoring and upholding procedures for control of supplies, keys, monies and credit
Ensures department reporting is completed promptly and accurately
Assists in monitoring and upholding procedures for safety of guests and hotel team members
Remains current on industry trends and local market activities
Performs additional responsibilities as assigned by leadership