Banquet Setup/Server
About The Position
Renaissance Renaissance Des Moines ry is currently seeking a Banquet Houseperson to join our Banquet team at our Stepstone Hospitality managed hotel. You will be part of an exceptional team providing excellent customer service. Administration · Ensure that details are followed from the banquet event order (BEO). · Provide guests with the finest quality of service at all times and in a warm and enthusiastic manner. · Ensure that the banquet area is maintained in a clean,anized, and safe condition. · Ensure that at the close of a function and at the end of the workday, all banquet rooms are cleared and securely locked, and ensure all equipment is stored in the designated area. · Always be present in room and greet guests upon arrival. · Immediately relay guestpliments orplaints to management. · Submit maintenance requests to the engineering department for broken or damaged equipment. · Assist staff with room set ups, food service, and clean up when necessary. · Maintain StepStone and hotel standards of food, beverage, and quality guest service. · Ensure guest satisfaction by delivery of an exceptional product.
Requirements
- Minimum lifting of 75 pounds.
- Pushing, bending, stooping, upward reaching, manual dexterity.
- Hearing, writing, typing.
- Minimum pulling of 75 pounds.
Responsibilities
- Ensure that details are followed from the banquet event order (BEO).
- Provide guests with the finest quality of service at all times and in a warm and enthusiastic manner.
- Ensure that the banquet area is maintained in a clean,anized, and safe condition.
- Ensure that at the close of a function and at the end of the workday, all banquet rooms are cleared and securely locked, and ensure all equipment is stored in the designated area.
- Always be present in room and greet guests upon arrival.
- Immediately relay guestpliments orplaints to management.
- Submit maintenance requests to the engineering department for broken or damaged equipment.
- Assist staff with room set ups, food service, and clean up when necessary.
- Maintain StepStone and hotel standards of food, beverage, and quality guest service.
- Ensure guest satisfaction by delivery of an exceptional product.
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What This Job Offers
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
