Banquet Setup/Server

EAST COAST GOLF MANAGEMENT INC•Sunset Beach, NC

1d•Onsite

About The Position

We are seeking a highly organized and detail-oriented individual to join our team as a Banquet Setup/Server. This role will be involved in all aspects of banquet events, ensuring proper setup, service and breakdown.

Requirements

Knowledge of applicable local alcohol laws
TIPS Certification or ability to obtain Certification within first 30 days
Strong communication skills
Highly detail oriented
Excellent customer service skills
Ability to take direction from the event sales coordinator and manager on duty
Ability to accept responsibility and account for his/her actions (Accountability)
Ability to adapt to change in the workplace (Adaptability)
Ability to take care of the customers’ needs while following company procedures (Customer-Oriented)
Ability to bring energy to the performance of a task (Enthusiastic)
Ability to demonstrate conduct conforming to a set of values and accepted standards (Ethical)
Ability to be truthful and be seen as credible in the workplace (Honesty/Integrity)
Ability to get along well with a variety of personalities and individuals (Interpersonal)
Ability to be held accountable or answerable for one’s conduct (Responsible)
Ability to identify and correct conditions that affect employee safety (Safety Awareness)
Ability to work successfully with a variety of people without making judgments (Tolerance)
Ability to actively attend to, convey, and understand the comments and questions of others (Active listening)
Ability to work independently with minimal supervision (Autonomy)
Ability to work at a sustained pace and produce quality work (Energy)
Ability to exhibit a cheerful demeanor toward others (Friendliness)
The ability to formulate a sound decision using the available information (Judgment)
Ability to communicate effectively with others using the spoken word (Oral Communication)
Possessing the trait of being organized or following a systematic method of performing a task (Organization)
Ability to find a solution for or to deal proactively with work-related problems (Problem-Solving)
The trait of being dependable and trustworthy (Reliability)
Must be able to multitask and prioritize in a fast-paced environment

Nice To Haves

Comparable alcohol education course may be substituted for TIPS Certification
ServSafe certification is a plus
Degree in hospitality management or a related field is a plus
Experience with Lightspeed POS or similar point-of-sale systems is a plus
Experience in resort or golf course settings is a plus
Experience in a restaurant, banquet or event service role is a plus

Responsibilities

Set up tables, chairs, and other equipment according to event specifications.
Arrange tables and chairs in desired layouts (e.g., banquet style, round tables, etc.).
Set up and arrange decorations as specified, including but not limited to steaming linens, setting up tablecloths, place setting and drink stations as required by event banquet event orders.
Ensure the venue is clean and tidy before, during, and after events.
Properly handle and store tables, chairs, and other equipment.
Clean and sanitize tables and chairs.
Maintain a clean and organized storage area for equipment and supplies.
Know how to assemble and disassemble equipment.
Ensure all equipment is in good working order.
Assist with the breakdown of events after they are over.
Adhere to health and safety regulations while maintaining a clean and sanitized workspace.
Set up and maintain beverage stations during food and beverage events.
Serve the hosts and guests of events as necessary.
Serve for a variety of events, including but not limited to buffets, sit-down dinners, and hors d'oeuvres parties.
Assist with the flow of events, ensuring that all guests are served in a timely and efficient manner.
Set up bars for events involving alcoholic beverage service.
Prepare alcoholic beverages, including beer, wine and liquor, for event guests.
Adhere to state and federal regulations regarding alcoholic beverage service.
Enter sales in POS system accurately when the event involves purchase transactions.
Collects monies owed for food and beverage when the event involves purchase transactions.
Clear dishes, glassware, flatware and linens once the event has ended.
Communicate with event sales coordinator, front of house restaurant management and clients to ensure that their needs and expectations are met.
Handle any guest concerns or issues that may arise during the event, reporting to the manager on duty when necessary.
When there are no events, assist with maintenance of event space organization.
Perform other duties as required by management.