Banquet Set-up

The Las Olas Company / Riverside Hotel•Fort Lauderdale, FL

About The Position

Responsible for setting rooms according to information provided on BEO’s and following through accordingly. This includes quality set up and maintenance of the Banquet Rooms. An ability to satisfy guest needs and desires. All of the above mentioned must be accomplished while operating as a team member and /or banquet staff

Requirements

Must be able to read and speak in English.
Must be able to work independently with limited supervision
Must have flexible availability to include weekends and nights

Responsibilities

To demonstrate a good standard of social skills to the guest and your working colleagues.
To familiarize yourself with your department standards of performance and to be able to demonstrate their application.
To arrive for your working shift on time as per your departmental schedule wearing your uniform that does not deviate from the hotel standard. Uniforms should be spotless and well pressed.
To maintain a high standard of personnel appearance and grooming at all times during your working shift.
To anticipate guest dissatisfaction and to take the appropriate action ensuring that all incidents are reported to your supervisor/head of department
To familiarize yourself with all hotel products and services offered to our guest and to take every opportunity to maximize hotel sales.
To have good knowledge of activities within the hotel and tourist related matters for guest information.
To inform the Banquet Supervisor of your whereabouts at all times.
To demonstrate a working knowledge of fire prevention and to act upon your departmental fire procedures in the event of a fire.
To familiarize yourself with your departmental hurricane procedures and to be able to demonstrate their application in the event of a hurricane warning.
To act on your responsibilities detailed in the hotel health and safety policies.
To ensure that all accidents or near accidents caused by departmental hazard are reported to your supervisor/head of the department.
To familiarize yourself with and act upon the hotel standards for staff discipline and grievance matters.
To be security conscious at all times with respect to guests/staff/hotel property and to report any suspicious circumstances to your supervisor/head of department.
To attend any meetings that may be beneficial to you or your department on request from your supervisor/head of department.
To attend any training sessions/course that may be beneficial to the development of your working knowledge or skills.
To cooperate and communicate with your colleagues, supervisor/head of department and management to ensure effective departmental teamwork.
To carry out any other reasonable tasks requested by your supervisor/head of department or management.
Prep function rooms according to BEO’s and Banquet Manager/Captains’ instructions.
Always display a pleasant disposition and positive attitude upon guests’ arrival.
Cleaning and servicing the banquet areas after each function and leaving each room in good, clean order.
Cleaning includes vacuuming, washings windows dusting all areas of the meeting space and public area.
Balconies are to be cleaned ,maintained and set according to standard
Make sure that assigned banquet functions are setup/reset for the following day.