Banquet Set-up Supervisor

Marcus Corporation•Lake Geneva, WI

About The Position

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Banquet Set-up Supervisor for the Banquets Department at the Grand Geneva Resort & Spa, you will supervise and assist in ensuring the appropriate set-up of banquet rooms according to guest specifications and Marcus’ standards of quality. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

Requirements

High school diploma or equivalent required
Ability to comprehend and communicate in English in order to provide service as requested by managers, staff, and guests
Passionate about hospitality and customer service driven
Pride in your work by creating positive energy, excitement, and fun
Respect for all co-workers and guests
Act ethically and honestly in all business practices and build professional relationships by promoting mutual trust
Ability to maintain composure and remain pleasant under high-pressure situations
Ability to work a flexible schedule including days, nights, weekends, and holidays

Nice To Haves

Prior supervisory experience is preferred

Responsibilities

Develop and implement sustainable training and development programs in order to ensure efficient, competent, and professional service delivery
Assist and supervise banquet set-up staff and ensure all tasks are completed
Inspect storage facilities
Develop working relationships with vendors and suppliers who provide services to groups and associations
Complete visual inspection and maintenance of banquet and meeting space and check the condition of equipment
Install phone lines in meeting rooms
Maintain condition and cleanliness of work area
Perform other duties as assigned

Benefits

A free, well-balanced meal every shift
Discounted gym membership
Room discounts at Marcus Hotels & Resorts
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free parking
“Two for one” movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another
Early wage access
Paid time off
Flexible scheduling
Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
And more!