Banquet Set Up/Breakdown Attendant

Pyramid Global Hospitality•Roanoke, VA

1d•Onsite

About The Position

Pyramid Global Hospitality is a company that prioritizes its employees, fostering a supportive and inclusive work environment that promotes diversity, growth, development, and wellbeing. They offer comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, employee rates on hotel stays, and ongoing training. The Hotel Roanoke & Conference Center, a historic Tudor-style hotel built in 1882, is located in Roanoke, Virginia. It features 329 guest rooms and suites, over 63,000 square feet of flexible event space, and exceptional facilities for business and leisure. The hotel is a premier destination known for its rich history, elegant accommodations, and dining options. The company is seeking a highly motivated Banquet Set-Up Attendant to direct the setup and preparation of banquet rooms for functions, as well as to clear and tear down rooms afterward. This is a PM shift, typically from 3:00 PM to 11:00 PM/11:30 PM, with availability required on evenings, weekends, and holidays. The role is an opportunity for individuals with banquet setup experience to grow and learn at a world-class property.

Requirements

At least 18 years of age
Ability to accurately follow instructions, both verbally and written
Highly detailed orientated
Comfortable working in a fast-paced environment
Excellent communication skills
Thrives in working in a teamwork environment
Flexible schedule that may include evenings, weekends and holidays
A problem solver
A passion for creating an exceptional experience for all guests
Comfortable with being on their feet throughout the shift, with intermittent periods of walking and stair climbing.
Comfortable with being able to frequently lift and carry up to 25 lbs. at shoulder height and frequently lifting and carrying up to 50 lbs.
Able to bend, squat, push and pull frequently
Experience with setting up banquet events

Responsibilities

Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management.
Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies.
Refreshes meeting rooms during meal and coffee breaks
Completes special projects as directed by department management.
Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites
Bus tables and re-set them as needed
Resolve guests’ issues and create an amazing experience
Communicate and maintain a positive relationship with culinary and stewarding staff
Maintain an awareness of all functions, events and meetings taking place at any given time