Banquet Set Up and /or Server- Holiday Inn Orlando Airport (PT)

Holiday Inn Orlando International Airport•Orlando, FL

22d

About The Position

As a Banquet Set-Up Attendant, you would be responsible for setting and cleaning banquet facilities for functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Set tables and chairs to meet function specifications. Clean meeting space including washing meeting room walls at beginning of events Clean meeting space including, but not limited to, vacuuming, sweeping, mopping, polishing, wiping areas and washing walls before and after events Ensure that a high level of sanitation and cleanliness is maintained before, during and after each shift. Sees that all functions take place on time and according to plan. All rooms are to be ready 30 minutes ahead of scheduled time and ready to receive guests. Responsible for all servers on the floor and supervises service received by guest throughout each function assigned. Complete clearing and post function clean up, making sure that function rooms, back hall and storage areas are neat and clean and equipment is cleaned and stored properly. Makes sure any breakfast functions for the next day are set and ready

Requirements

High school diploma or equivalent and/or experience in a related field preferred.
Flexible and long hours sometimes required.
Heavy work Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Must work well in stressful, high-pressure situations, including ability to handle guest objections and disputes to satisfactory results
Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
Must maintain composure and objectivity under pressure.
Must be effective in handling problems in the workplace, including, preventing, identifying, and solving problems, as necessary.
Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the need.
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
Must be able to work and understand financial information and data, and basic arithmetic functions.

Responsibilities

Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
Always maintain a warm and friendly demeanor.
Employees must, always, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
Oversee and assist in the cleaning and setup of banquet and meeting rooms for functions.
Arrange tables, chairs, etc., to proper specifications.
Ensure the correct and timely setup and service of all Banquet Event Order functions.
Maintain the high standards of cleanliness and sanitation throughout the banquet function space, pre-function space, and storage areas to include the carpet, walls, walks, doors, windows, lighting fixtures, etc.
Ensure the banquet storeroom in a neat and organized manner stocked with all appropriate supplies necessary for meetings or food service functions.
Be familiar with fire exit and extinguisher location and follow all hotel safety rules.
Oversee the breakdown of functions after completion and ensure that all equipment and supplies are stored properly.
Supervise the transport and storage of tables, chairs, and other equipment.
Refresh meetings rooms as needed.
Notify management of any hazards.
Be familiar with the organization of the hotel and know the function of each department.
Attend training as required by management.
Perform other duties as requested by management.