Banquet Server

Hilton • Bay Lake, FL

290d

About The Position

The position involves setting up banquet rooms according to the Supervisor's instructions, which includes arranging linen, serviceware, and glassware. Employees are expected to attend roll call meetings before events to understand the specifics of the function, including guest and hotel expectations. Greeting guests and responding to their requests in a friendly and courteous manner is essential. The role also includes serving food and beverages in the order specified by the Supervisor, ensuring consistency throughout the banquet, and promptly removing dishes as guests complete their meals. Compliance with all State, Federal, and Corporate requirements regarding the serving of alcoholic beverages is mandatory. After the banquet, the employee must reset the banquet room according to the Supervisor's specifications for the next function. Regular attendance and availability to work are required, along with performing any other job-related duties as assigned.

Requirements

• Ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Ability to communicate well with guests.
• Willingness to assist co-workers and be a team player.
• Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
• Knowledge of appropriate table settings and serviceware.
• Ability to comprehend and apply written product labeling instructions.
• Ability to remember, recite, and promote the variety of menu items.
• Ability to transport up to 30 lbs. through a crowded room continuously throughout the shift.
• Ability to operate beverage equipment, e.g., coffee maker.

Responsibilities

• Set up banquet room as instructed by Supervisor including linen, serviceware, and glassware.
• Attend roll call meetings before events to learn function particulars.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve food and/or beverages in the order and to the expectation of the Supervisor.
• Promptly remove dishes as guests complete each course or meal.
• Abide by all State, Federal and Corporate requirements for serving alcoholic beverages.
• Replenish beverages as necessary and check with guests for satisfaction.
• Reset banquet room according to Supervisor's specifications after the banquet.
• Comply with attendance rules and be available to work regularly.
• Perform any other job-related duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Industry: Accommodation