Banquet Server

Valor Hospitality Partners • Warren Township, NJ

108d

About The Position

The Banquet Server at Somerset Hills Hotel, a Tapestry Collection by Hilton, is responsible for ensuring guests have a great experience during dining and meetings. This role involves positive guest interactions while serving in a friendly and efficient manner, being attentive to guest needs, and making them feel welcome and comfortable. The server will check Banquet Event Orders (BEOs) for accuracy, know the menu, set tables according to specifications, and maintain a clean and organized service area. The position requires communication with the Banquet Captain and assisting in the setup and breakdown of service areas.

Requirements

• High school education or equivalent experience.
• Six months experience in hotel or convention center banquet food/beverage services environment.
• Able to read, speak, and understand English.
• Able to lift, push, carry 20 - 40 lbs.
• Stand continuously for long periods of time.
• Communicate information and hotel services to management, staff, and guests.

Responsibilities

• Check server’s and house person’s BEOs to ensure that all information is accurate.
• Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room is set as contracted.
• Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item.
• Be in communication with the Banquet Captain/ Lead Server regarding any special needs.
• Set tables, glassware, flatware, and silverware per dining rules and specifications.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Keep station neat and clean while servicing guests per established policies and procedures.
• Maintain a proper dining experience, delivering items, fulfilling guest’s needs, removing courses, replenishing utensils, refilling glasses.
• Use proper in-room clearing and aisle tray breakdown for buffet or other special food service tables and equipment.
• Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables, stations, and equipment.
• Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
• Complete assigned side work.

Benefits

• Competitive Salary
• Daily Pay
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO beginning after ninety (90) days of employment
• 401k with employer match
• Team Member Awards and Recognition programs throughout the year
• Food and Beverage Discounts
• Tuition Reimbursement

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees