Banquet Server - Dune House Hotel & Spa - Jacksonville, FL
About The Position
Why us? Where Every Stay Becomes a Story Worth Retelling. The newly reimagined Dune House blends soulful design with the laid-back rhythm of the beach. Our rooms and public spaces are crafted to spark curiosity and comfort, filled with fresh ocean views, thoughtfully curated touches, and surprises that invite guests to slow down and savor the moment. As part of our guest services team, you will help create the very first memories guests have of this new experience. From the moment they step inside, you will guide them into the spirit of the brand by offering warmth, a sense of place, and a feeling of belonging. If you love helping people feel effortlessly at home and take pride in creating heartfelt connections, you belong here. Job Overview Under general supervision, provides prompt and courteous food service to customers. Set-up, service and break down assigned functions in a safe, accident-free manner.
Requirements
- High school education or equivalent.
- Previous experience in similar position of 3 months or longer.
- Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.
Responsibilities
- Read BEO and know how to complete a set-up.
- Set tables in assigned area correctly and uniformly.
- Keep station neat and clean while servicing guest per established policies and procedures.
- Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
- Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment.
- Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
- Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
- Complete assigned sidework.
- Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards at all times.
- Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
- Travel requirements - local travel for outside catering functions only.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
