Banquet Server - Bear Mountain

Guest Services•Bear Mountain, NY

23h•$15•Onsite

About The Position

Join our Catering Team at Bear Mountain Inn - Restaurant 1915. The Banquet Server is responsible for taking food and drink orders from our guests during catered events and serving all guests in an assigned section of the banquet room in a friendly, fast, courteous and efficient manner. The server must ensure correct billing procedures and provide excellent service to guests, ensuring the level of service meets the Guest Services/Bear Mountain standards.

Requirements

Partial High School education; High School Diploma/G.E.D. equivalent preferred.
Strong sanitation habits.
Mathematic skills.
Strong customer service abilities; actively looks for ways to assist customers and coworkers.
Ability to recognize when a problem has occurred and communicate it to management.

Responsibilities

Greet guests in a polite, positive and friendly manner; takes beverage orders.
Check patrons’ identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Answer questions about the menu and takes food orders.
Explains how various menu items are prepared, describing ingredients, and cooking methods.
Suggests any menu item.
Submit food order into kitchen or banquet captains.
Serve guests their desired entrees in a friendly and efficient manner.
Maintain pleasant overall dining experience.
Check on guests periodically throughout their meals and attends to their needs.
Deliver check and completes transaction making accurate change when necessary.
Perform clean-up duties after each meal or course; and prepare and set up for next meal or course.
Keep assigned tables clean and properly set up, including vacuuming and arranging tables and chairs.
Stock service areas with supplies such as coffee, food, tableware, and linens.
Report gratuities at the end of each shift as required by Company policy and law.
Maintain awareness of safety issues, and report them immediately to your manager.