Banquet Server (On-Call) - Hilton Houston Post Oak by the Galleria

Hilton Worldwide•Houston, TX

42d•Onsite

About The Position

A Banquet Server is responsible for delivering and serving food and beverage items to banquet guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. As a Banquet Server, you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

Requirements

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
Quality
Productivity
Dependability
Customer Focus
Adaptability

Responsibilities

Set banquet tables to meet function specifications
Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments
Ensure menu knowledge
Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area
Ensure guest satisfaction throughout the meal service
Respond to guest requests in a friendly, timely, and efficient manner
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.