Banquet Server On Call - The Willard InterContinental Washington
About The Position
Truly memorable banquet event experiences don't just come from delicious dishes, fine dining and exquisite ambiance. Which is why we're searching for a new Banquet Server confident in delivering unforgettable experiences through a warm welcome, inspired guest interactions and seamless service from starter to dessert and beyond. A little taste of your day-to-day Every day is different, but you'll mostly be: Greeting guests pleasantly as they enter and attend the function; promoting house drinks and utilize up-selling skills whenever possible to maximize revenues. Serving menu items to guests in a prompt and courteous manner and according to the banquet event order Timing the service of courses to correspond with the dining pace of the guests. Responding to guest inquiries and special requests promptly to ensure guest satisfaction Notifying supervisor of guest complaints or unusual situations. Performing pre- and post-shift side work. Clearing tables after service; removing trays of dirty dishes, silverware and glassware to kitchen.
Requirements
- The strength to lift, push and pull big objects up to 75lbs (23 kg) which can also involve bending and kneeling
- A good grasp of reading, writing and basic maths
- The flexibility to work night, weekend, and holiday shifts
- Compliance with local laws on food handling and serving alcohol - you'll need to be above the minimum age required and fluent in the local language
- Great communication - you'll be warm, welcoming, and easy to talk to
Responsibilities
- Greeting guests pleasantly as they enter and attend the function; promoting house drinks and utilize up-selling skills whenever possible to maximize revenues.
- Serving menu items to guests in a prompt and courteous manner and according to the banquet event order
- Timing the service of courses to correspond with the dining pace of the guests.
- Responding to guest inquiries and special requests promptly to ensure guest satisfaction
- Notifying supervisor of guest complaints or unusual situations.
- Performing pre- and post-shift side work.
- Clearing tables after service; removing trays of dirty dishes, silverware and glassware to kitchen.
Benefits
- full uniform
- impressive room discounts
- some of the best training in the business
- paid time off
- medical/dental/vision insurance
- 401k
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What This Job Offers
Career Level
Entry Level
Industry
Accommodation
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
