SERVER - BANQUET - ON CALL

Seminole Hard Rock Hotel & Casino•Tampa, FL

57d•Onsite

About The Position

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa & Salon and VIP services galore. Our Commitment to Service: We don't have customers, we have Guests. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment. Under the direction of the Asst. Banquet Manager, the banquet server is responsible for the set up and the service of all banquet events.

Requirements

High School Diploma or GED with a minimum of one (1) year server experience preferred or equivalent combination of education and/or experience.
Possess a professional appearance and demeanor with an outgoing and friendly personality.
Must be able to communicate effectively with Guests in English, specific to position duties and responsibilities.
Must be able to stand and exert fast-paced mobility
Ability to work flexible schedules, including nights, weekends and holidays is required.
Basic mathematical skills specific to job responsibilities are required, to include the ability to add, subtract, multiply and divide, specific to position responsibilities.
Ability to continuously maneuver around the banquet facility and property, often standing for long hours.

Responsibilities

Set up banquet meal functions as prescribed by the Banquet Event Order
Maintain a professional and positive relationship with Guests and co-workers.
Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance
Interact and service all guest in a cordial and gracious manner while being able to present an upscale professional experience and image
Wear appropriate uniform and maintain personal cleanliness
Ensures the banquet work station is clean, orderly and stocked with all items needed for the banquet function at all times
Informs supervisor of any problems and/or Guest complaints
Inform Supervisor of Guest needs which may require special accommodations
Cleans off all glasses, silver, china, etc. from all dinner tables, reception tables and buffet tables during and after event
Complete all Banquet Server side work