Winter 25/26: Banquet Server
About The Position
Killington/Pico Ski Resort and the Killington Grand Hotel hosts a variety of banquets such as quaint weddings for 25 people to extravagant weddings for 400, to conferences for 500+ attendees to feeding the 100’s of athletes and coaches for the FIS International Women’s World Cup event! With banquets held in the Ballrooms of the Killington Grand Hotel to the Peak Lodge and everywhere in between, the Banquets team works closely with Events and Food and Beverage Teams to put-on first-class events with unmatched attention to detail and guest service. Banquet Servers are responsible for greeting, assisting, and serving guests at special functions and events throughout the resort. The banquet Server will help assist with event setups, preparation, and clean up, serve guests, and respond to questions, complaints, and requests. Banquet servers work as a team to assure guest experiences are pleasant from start to finish. Candidates are courteous, professional, and work well under pressure.
Requirements
- Basic education (high school)
- Vermont Department of Liquor Control Certification required
- Must be able to lift 40 pounds and be on your feet for up to 12 hours
- Ability to deal with customers and staff in a courteous and efficient manner
- Work schedule will vary to include days, nights, holidays, and weekends
Nice To Haves
- Food Service experience preferred
Responsibilities
- Interact with guests in a pleasant and positive manner; listen to comments and complaints and respond accordingly
- Setting up and breaking down event areas: placing tables, chairs, bars, place settings, etc.
- Take orders and serve food and beverages in a variety of styles: plated, buffet, flash, etc.
- Ensure clean and tidy areas for service
- Attend pre-shift meetings to ensure events flow smoothly
- Prepare coffee breaks, carts, buffets, stations, etc. with appropriate food and beverages as directed
- Greet all guests and owners warmly with an appropriate greeting
- Have a good understanding of menu items and be able to communicate products and services to guests
- Collect used dishes and utensils from guests and return to dishwashing area
- Deliver and serve welcome drinks, food, meals, condiments, and accompaniments etc.
- Delivering Alcoholic and non-alcoholic drinks for service to your customer’s table
- Prepare tables, action stations, buffets, service carts, dessert table/carts, etc.
- Replenish buffet items to ensure consistency and freshness in presentation
- Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the dish area
- Ensure guest satisfaction throughout the meal service
- Ensure each course are cleared and tables are properly cleaned
- Performing basic cleaning tasks as needed or directed by captain
- Monitor tableware to ensure it is presentable to guests
- Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas
- Ensure proper use and storage of all meeting room equipment
- Ensure there is proper back up if any equipment is not properly functioning
- Maintain high standards of safety and cleanliness in all areas of the Meeting Rooms
- Communicate any areas of need, problems, and concerns from guest to Banquet Captain
- Assist others with side work including cleaning, stocking, folding, silverware, etc.
- Ensure that meeting rooms are re-set for next event
- Adhere to grooming and appearance standards consistently
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Benefits
- Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts.
- Several discount programs (i.e., food & beverage, retail/rental, tickets, etc.) also available.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
