Banquet Server (On-Call)

Mainsail Lodging & Development•Tampa, FL

About The Position

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. About Epicurean Hotel Welcome to the Epicurean Hotel, a paradise for food lovers. Our passionate culinary team, led by our talented executive chef, works tirelessly to create dishes that are not only delicious but also visually stunning. We take great pride in using only the freshest, locally sourced ingredients to ensure the highest quality of our dishes. At our hotel, we believe that indulging in the pleasures of life is the ultimate tribute to it. We invite you to join us and experience all the flavors that life has to offer. If you share our passion, we would love to cook with you and add your special ingredients to our recipe. Overview of the role As a Banquet Server, you will ensure the seamless execution of banquet events to deliver exceptional guest experiences. This role involves all aspects of event service, including welcoming guests, serving food and beverages, and setting up and breaking down event spaces. As a Banquet Server, you will play a vital role in creating memorable experiences for guests while working in a dynamic, team-oriented environment. Your attention to detail and commitment to excellence will help elevate the success of every event.

Requirements

Previous experience in hospitality or banquet serving.
Exceptional customer service skills with a guest-first mindset.
Proficiency in using technology such as computers, tablets, POS systems, and iPads.
Strong communication skills, both written and verbal.
Knowledge of food and beverage service practices.
Familiarity with local laws and regulations related to alcohol service and consumption.
High school diploma or equivalent (higher education preferred).
Ability to sit or stand for extended periods of time.
Ability to bend.
Ability to lift and pull 50 lbs.
Ability to communicate clearly.
Ability to work long hours as needed.
Make sound judgments quickly.
Work on multiple tasks, making appropriate progress towards deadlines.
Able to work independently, take direction, and provide direction to others.
Manage differing personalities within the property, the resort, and the community.
Maintain the highest degree of confidentiality.
Ability to work effectively in stressful, high-pressure situations.
Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

Responsibilities

Prepare banquet spaces and other designated areas as specified in Banquet Event Orders (BEOs).
Arrange tables with proper placement of dishes, silverware, glasses, chafers, serving ware, linens, décor, and condiments.
Pre-set tables with water, menus, and salads as required.
Greet and serve guests in a professional and hospitable manner.
Ensure accurate delivery of meals, accommodating allergies and special meal requests.
Serve alcoholic beverages responsibly, adhering to local laws and verifying guest age as required.
Maintain and manage assigned stations during events, replenishing items as needed.
Notify supervisors of any issues or adjustments necessary to maintain a high-quality guest experience.
Clear tables and event spaces promptly and efficiently at the end of the function.
Remove food receptacles, linens, and décor, ensuring spaces are left clean and organized.
Assist with other related tasks as reasonably assigned by management.