Banquet Server (House) FT
About The Position
Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Banquet Server to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Banquet Server you will be responsible for assisting in the preparation of the event as well as serving food and beverages to our guests, set-up, upkeep, break down, and cleaning functions. There’s no better time to join us as the Hilton Milwaukee is just completing a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, the Hilton Milwaukee is not only the city’s largest hotel but also a historic gem. Built in 1927 as the Schroeder Hotel, we offer 554 beautifully appointed guest rooms and over 34,000 square feet of flexible meeting space. Our commitment to innovation, exceptional service, and timeless style ensures our continued reputation as Milwaukee’s premier meeting and convention destination. If you’re passionate about hospitality and ready to make a lasting impact, we invite you to become part of our team and shape the future of the Hilton Milwaukee.
Requirements
- Prior restaurant and/or banquet serving, hospitality, or customer service experience preferred.
- Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
- Knowledge of appropriate table settings and proper set-up as well as have basic knowledge of food and beverage service standards.
- Must be able to represent the company in a professional, well-groomed and courteous manner at all times
- Ability to comprehend English in order to receive instructions from managers and guests.
- Ability to respond quickly and accurately to guest requests.
Nice To Haves
- Prior restaurant and/or banquet serving, hospitality, or customer service experience preferred.
Responsibilities
- Serve food and beverages to guests and set up/break down banquet rooms per contract and Manager's instructions.
- Prepare work areas (e.g., coffee and bread stations) before functions.
- Handle guest requests, seeking assistance from Manager/Supervisor when needed.
- Communicate regularly with Manager/Supervisor on work progress.
- Maintain cleanliness in banquet rooms, public areas, and storage.
- Manage inventory of supplies.
- Uphold Marcus' high standards of quality and service.
- Perform other assigned duties as directed by Manager.
Benefits
- Tips
- A free, well-balanced meal every shift
- Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
- Free parking
- “Two for one” movie theater coupons at Marcus Theatres
- Ability to grow your career and transfer from one property to another while maintaining your service with the company
- Early wage access
- Paid time off
- Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
- And more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
