Banquet Server

Running Y Properties•Klamath Falls, OR

1d•Onsite

About The Position

Your excellent customer service and friendly, efficient abilities will contribute to the creation of outstanding memorable experiences for our guests. Whether it be for a wedding, a conference, a cocktail reception or an award ceremony, your positive attitude and professionalism will ensure satisfaction to our patrons. Banquet Server The purpose of this position is to interact with our guests and ensure they have a great experience when dining and meeting at the resort. Banquet Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed. Banquet Server will follow through with the proper and timely set-up and execution of banquet events; including but not limited to weddings, award ceremonies, conferences, cocktail receptions, and different types of meals. Set up includes tables, chairs, stages, dance floors and audio visual equipment. Maintain a high degree of professionalism. Maintain all equipment and facilities in an organized, clean, safe environment.

Requirements

Ability to perform the physical requirements of position.
Excellent oral communication skills required.
Positive interpersonal skills required.
Must speak English fluently and be able to write in basic English.
Ability to lift heavy objects.
Food Handlers Card
OLCC Certification
Valid Driver's License preferred

Nice To Haves

High school diploma or equivalent preferred.
1 year Banquet or Serving Experience preferred.

Responsibilities

Review Banquet Event Orders (BEO's) at the beginning of each shift to ensure rooms are set as contracted.
Confirm and setup A/V equipment needs to contract for the event.
Prepare rooms for use; adjusting lights, sound volumes, and temperature as needed for before guests arrive.
Be in communication with the banquet captain/management staff regarding any special needs.
Assist in ensuring that the events are on time.
Make adjustments as needed and relay that information to the Banquet Manager or Captain on duty.
Pass any information that is needed to the Banquet Manager or Captain on duty.
Ensure proper use, storage and maintenance of all A/V and meeting room equipment.
Ensure there is proper back up in the event that any equipment is not properly functioning.
Maintain high standards of safety and cleanliness in all venue areas of the Running Y Resort.
Communicate any areas of need, problems, and concerns from guest to Banquet Manager.
If no upcoming events, please have rooms in a readiness position for any possible site inspections.
Ensure that meeting rooms are re-set for next event contract if it is within one day of previous event.
Keep inventory of all Conference Center equipment in order and stored in their appropriate areas.
Work with Banquet and Sales Staff to transport any and all items needed for an outdoor event on the resort property.
Provide all group guests with a lasting experience of the resort with intent for return business.
Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses.
Assist Banquet Staff with events and food and beverage services; including, but not limited to, serving tables, clearing plates, running food to and from buffet lines, etc.
Delivering Alcoholic and Non-alcoholic drinks for service to your customers table.
Properly open and pour wine at the tableside.
Performing basic cleaning tasks as needed or directed by Banquet Manager or Captain on duty.
Greet all guests and owners warmly with an appropriate greeting.
Adhere to grooming and appearance standards consistently.
Understands and can communicate products and services available at the resort.
Demonstrates S.E.E. (Smile, Eye Contact, Engage) daily.