Banquet Server

DRIFTWOOD HOSPITALITY MANAGEMENT•Houston, TX

2d•Onsite

About The Position

Driftwood Hospitality Management is seeking a Banquet Server to assist with the setup and breakdown of event spaces and serve food and beverages. This role requires a friendly, courteous, and professional demeanor, adhering to the hotel’s high standards of quality. The company fosters a culture where associates are empowered to take initiative and contribute to the success of their property. Given that the hotel operates 24 hours a day, 7 days a week, the position requires flexibility in shift days, starting times, and weekly hours.

Requirements

Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Hold a current Food Handler Card.
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings and service ware.
Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
Ability to remember, recite and promote the variety of menu items.
Ability to operate beverage equipment, e.g., coffee maker.

Responsibilities

Gather supplies and set up banquet room as described in the Banquet Event Order and as instructed by Banquet Captain to include linen, service ware and glassware.
Attend stand up meetings before events to learn function particulars, including guest and hotel expectations.
Greet guests and respond to requests in a friendly and courteous manner.
Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet.
Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
Replenish beverages as necessary, and check with guests for overall satisfaction.
Once banquet is complete, clear and, if necessary, reset banquet rooms according to Supervisors specifications to ensure the readiness of the room for the following function.
Line out supplies as directed for future functions as needed.
Perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies.
Perform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
Maintain a neat, clean and well-groomed appearance.
Perform any related duties as requested by supervisor/manager.
Assists other Banquet Personnel when need.