Banquet Server

Pyramid Global Hospitality•Kennebunkport, ME

1d•Onsite

About The Position

Pyramid Global Hospitality is a company that prioritizes its employees, fostering a supportive and inclusive work environment that promotes diversity, growth, development, and wellbeing. Their "People First" culture is evident in their employee development programs, comprehensive benefits, and commitment to building meaningful relationships. The company offers health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays across its over 230 properties worldwide. They also provide ongoing training and development opportunities for career advancement. The Colony Hotel in Maine, part of the Pyramid Global Hospitality portfolio, is a coastal retreat with 140 guest rooms and 10,000 sq ft of meeting space. It embodies the company's culture, offering benefits like a 401k with company match and recognition programs. The hotel seeks a highly motivated Banquet Server to set up and prepare banquet rooms, serve and bus tables, and clear/tear down rooms after functions. This role offers a significant opportunity for a driven individual to grow and learn within a world-class property.

Requirements

2-4 years of food service experience, preferably Banquet service
Experience in a 4-star, 5-star venue with synchronized service
Knowledge of wine, beer, cocktails, and spirits
Able to work under pressure in a fast-paced environment
Passion for creating an exceptional experience for all guests
Excellent communication skills

Responsibilities

Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces
Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables
Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming
Cleaning of back hall and organizing of storerooms
Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
Assists as needed with event room setup according to meal period and table needs
Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked
Serves food and beverages to guests
Removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen
Cleans and sanitizes tables and/or counters & seats after guests are finished
Explains how various menu items are prepared, cooking methods and ingredients
Takes into consideration any special request and dietary issues made by the guest
Provides general property information
Offers warm and sincere welcome/farewell for all guests
Interacts with staff in a professional manner, assisting other departments with necessary information
Ensures final quality check on food and beverage items prior to serving guests
Monitors assigned tables for customer satisfaction, quality and additional service
Addresses any guest issue promptly and with high concern
Provides assistance to other event and restaurant staff as needed
Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)