Banquet Server

ASM Global • Burbank, CA

97d • $22

About The Position

The Banquet Server is responsible for providing excellent customer service during events, following instructions from the Food & Beverage Manager and/or Banquet Captain, and assisting with various tasks related to the setup and breakdown of banquet events. This role requires adherence to grooming standards and service procedures, ensuring a pleasant experience for guests.

Requirements

• Minimum of six (6) months' work experience in service-oriented environment.
• Knowledge of catering services and terminology.
• Strong guest service skills.
• Ability to receive and carry out instructions in a timely manner.
• Requires flexible schedule to cover events.

Responsibilities

• Reports for work in proper uniform according to the scheduled time.
• Follows instructions for each event as given by the Food & Beverage Manager and/or Banquet Captain.
• Assists with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.
• Assists with preparing garnishes, beverages, condiments, and breads.
• Assists with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
• Assists with preparation and set-up of event room when necessary.
• Prepares tables with place settings as instructed by the Food & Beverage Manager and/or Banquet Captain.
• Attends pre-function meeting for briefing of event details.
• Provides friendly and courteous customer service at all times.
• Remains at assigned station and perform duties as assigned according to each event.
• Reports any customer concerns and/or complaints to Banquet Captain.
• Breaks down tables and banquet equipment after each event.
• Cleans and returns serving pieces to proper storage area.
• Adheres to strict grooming standards and policies of company.
• Follows service standards, procedures and guidelines.
• Performs other duties as assigned and deemed necessary.

What This Job Offers

• Industry: Performing Arts, Spectator Sports, and Related Industries
• Education Level: No Education Listed