Banquet Server - PT

Columbus Hospitality ManagementOcala, FL
321d

About The Position

The Banquet Server is responsible for providing excellent food and beverage service to guests during banquet events. This role ensures that all guests have a pleasant and memorable experience by adhering to service standards before, during, and after events.

Requirements

  • Previous experience in a similar hospitality or service role is preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work well in a fast-paced, team-oriented environment.
  • Physical stamina for long shifts and the ability to lift moderate loads.
  • Flexibility to work a variety of shifts, including nights, weekends, and holidays.

Responsibilities

  • Set up banquet tables with linens, silverware, glassware, and other necessary items as specified in the event plan.
  • Ensure the banquet area is clean, organized, and visually appealing prior to guest arrival.
  • Greet guests warmly, and address their questions or requests with professionalism.
  • Serve food and beverages efficiently, following event timelines and service protocols.
  • Pay attention to guests' needs and provide prompt and courteous service throughout the event.
  • Collaborate with kitchen staff and other servers to ensure the smooth flow of service.
  • Communicate effectively with team members to accommodate any special guest requests or dietary needs.
  • Maintain a keen eye for detail to ensure tables are bussed, and reset promptly as needed.
  • Adhere to all health and safety standards, including food handling and sanitation guidelines.
  • Assist in cleaning and breaking down the event area, including removing linens and resetting the room for the next event.
  • Help with inventory control by ensuring all service items are returned and stored properly.
  • Strive to exceed guests' expectations by delivering attentive and friendly service.
  • Handle any guest complaints or issues promptly and escalate to management when necessary.
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