Banquet Server - On Call

The Duquesne Club • Pittsburgh, PA

164d

About The Position

The Banquet Server and Private Dining Server plays a key role in creating a warm and welcoming atmosphere at the Duquesne Club. Each interaction with members and guests is conducted with professionalism, friendliness, and attentiveness to ensure a memorable experience. This role requires adherence to the highest standards of etiquette and service, along with other essential tasks to deliver a seamless dining experience.

Requirements

• Ability to regulate service for multi-course meals and wine pairings.
• Strength to carry trays weighing up to 35 lbs. at shoulder height.
• Ability to stand and walk for the entire shift and perform tasks requiring bending, stooping, climbing, and reaching.
• Manual dexterity and excellent coordination to handle service equipment effectively.
• Ability to write, follow written/detailed instructions, and read labels on chemicals/cleaning products.
• Strong verbal communication and active listening skills.
• Attention to detail.
• Self-motivation to work independently and unsupervised.
• Knowledge of fine dining procedures, etiquette, social customs, and POS systems.

Responsibilities

• Provide courteous, attentive service to members and guests in accordance with the Club’s service standards.
• Report to the designated area and receive assignments from the Banquet Captain.
• Responsibilities may include setting up china, glassware, linens, silverware, bread trays, and condiments.
• Complete pantry tasks and other preparatory duties as assigned.
• Follow assigned order-taking procedures.
• Enter order for the kitchen following correct procedures.
• Monitor timing for each course to ensure efficient service flow.
• Use correct underlining for courses and transport dishes using service trays.
• Apply appropriate service standards/techniques as directed by management.
• Clear plates promptly after each course and verify guest satisfaction.
• Transport soiled dishes to the designated pantry area.
• Crumb tables between courses and present finger bowls when appropriate.
• Process guest checks efficiently, ensuring all details are recorded accurately for billing.
• Assist with banquet room closing procedures.
• Communicate any issues or service challenges to the Banquet Captain or management promptly.
• Follow all Club’s policies and procedures.
• Follow all safety procedures and emergency protocols established by the Club.
• Sanitize workstations thoroughly using approved cleaning agents throughout the shift.
• Wear appropriate personal protective equipment (PPE) during cleaning tasks or food handling.
• Maintain professional grooming and hygiene in accordance with Club policies.
• Attend all scheduled meetings and training sessions.
• Be respectful of other employees and help out when needed.
• Perform other duties as assigned by management.

Benefits

• Medical Insurance: Competitive monthly co-premium payroll deduction.
• Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) options.
• Vision, Dental, Short-term and Long-term Disability, Life Insurance – provided at no cost to employees.
• Paid Time Off (PTO) and 401(k) with annual fixed contribution and match.
• Employee Assistance Program (EAP) and partnership with a local gym for discounted memberships.
• Supplemental Insurance Packages through Colonial Life and Pet Insurance.
• Employee Dining Room with meals available for just $2.

What This Job Offers

• Job Type: Full-time