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As a Banquet Server at Rising Star Casino Resort, you will play a crucial role in providing exceptional service during various events and functions. This position is on-call, meaning you will be scheduled based on the needs of the resort, which can vary from day to day. Your primary responsibility will be to ensure that guests have a pleasant dining experience by serving food and beverages in a timely and professional manner. You will be expected to set up and break down banquet rooms, ensuring that all areas are clean and organized before and after events. Attention to detail is essential, as you will need to follow specific instructions for each event and adhere to the resort's standards for service and presentation. In addition to serving, you will also be responsible for communicating effectively with kitchen staff and other team members to ensure smooth operations during events. This may include relaying guest requests, coordinating with the kitchen on food service timing, and addressing any issues that arise during the event. You will need to maintain a positive attitude and provide excellent customer service, as you will be interacting with guests throughout their dining experience. The ability to work in a fast-paced environment and handle multiple tasks simultaneously is essential for success in this role. This position requires a high school diploma or equivalent, and previous food service experience is preferred. You must also possess an Indiana Alcohol Beverage permit, as serving alcohol may be part of your responsibilities. Overall, this role is ideal for individuals who enjoy working in a dynamic environment and have a passion for hospitality.
