Banquet Manager

Peregrine Hospitality•Napa, CA

44d•$90,000 - $100,000

About The Position

The Banquets Manager assists the Director of Banquets with assuring the success of all banquet events, while maintaining a profitable operation and high-quality products and service levels. They are expected to share ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Essential Functions Must adhere to the company’s Service culture – 4 Keys to creating guests for life. Must align with Peregrine Hospitality TBO Strategy and focus on recruiting and retaining top talent. Must participate in all resort required meetings and trainings. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag. Focuses on Unifocus guest scores and ensures the feedback is addressed in a timely manner. Assist Director of Banquets and help oversee all aspects of the daily operation of the resort’s Banquet Operations. Ensure you Work with other SVR managers to ensure consistency within the operation. Stay up to date with the latest Banquet trends and make suggestions to drive revenue. Monitor attendance and overall performance of the team, coach and council when needed. Coordinate and monitor all phases of Loss Prevention in the Banquets. Prepare and submit required reports in a timely manner. Monitor quality of service in Banquet Events, drive the team to achieve high service standards. Ensure compliance with requisition procedures. Be visible on the floor and assist team members as needed during each meal period. Report broken and damaged equipment and utilize Nuvola to place repair orders to Engineering. Comply with weekly and monthly forecasting procedures. Interview candidates for Banquet positions and follow standards for hiring approvals. Maintain compliance with Silverado Resort policies, standards and regulations to ensure safe and efficient operation of the resort. Abide by all resort policies and safety rules. Perform other duties as requested by management.

Requirements

Previous experience in leading banquets team is a must.
Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
In compliance with California laws, Responsible Beverage Service and Food Handlers Certification are required.
Must be able to work under pressure in a faced paced environment.
Long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally (and/or with assistance), and/or frequently or constantly lift, carry, push, pull or otherwise move objects weighing 20 pounds.
Must be able to work under pressure in a faced paced environment.
Flexible schedule required.
Must be able to bend, reach and stand for a minimum of eight hours per day.
Must be able to work in an outdoor environment with varying temperatures.

Nice To Haves

Proficiency in Microsoft Office applications is preferred.

Responsibilities

Assist Director of Banquets and help oversee all aspects of the daily operation of the resort’s Banquet Operations.
Work with other SVR managers to ensure consistency within the operation.
Stay up to date with the latest Banquet trends and make suggestions to drive revenue.
Monitor attendance and overall performance of the team, coach and council when needed.
Coordinate and monitor all phases of Loss Prevention in the Banquets.
Prepare and submit required reports in a timely manner.
Monitor quality of service in Banquet Events, drive the team to achieve high service standards.
Ensure compliance with requisition procedures.
Be visible on the floor and assist team members as needed during each meal period.
Report broken and damaged equipment and utilize Nuvola to place repair orders to Engineering.
Comply with weekly and monthly forecasting procedures.
Interview candidates for Banquet positions and follow standards for hiring approvals.
Maintain compliance with Silverado Resort policies, standards and regulations to ensure safe and efficient operation of the resort.
Abide by all resort policies and safety rules.
Perform other duties as requested by management.