About The Position

Join the team at DoubleTree by Hilton Hotel Cedar Rapids Convention Complex as a Banquet Manager and play a key role in delivering exceptional events and memorable guest experiences. In this leadership position, you will oversee all banquet operations, ensuring seamless execution of meetings, conferences, weddings, and special events from start to finish. As Banquet Manager, you’ll be responsible for coordinating with clients and internal teams, managing banquet staff, and maintaining the highest standards of service, presentation, and hospitality. You’ll lead by example on the floor, ensuring events run smoothly while creating a positive and engaging environment for both guests and team members.

Responsibilities

  • Manage daily Banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
  • Oversee the set up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection
  • Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward
  • Recruit, interview and train team members
  • Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping
  • Oversee the break down of the function room and ensure proper storage of equipment
  • Ensure compliance with health, safety, sanitation and alcohol awareness standards

Benefits

  • Access to pay when you need it through DailyPay
  • Complimentary Parking
  • Complimentary Team Member Lunch or Dinner per shift
  • Medical Insurance Coverage – for you and your family
  • Mental health resources including Employee Assistance Program
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel program: 100 nights of discounted travel
  • Parental leave to support new parents
  • Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
  • 401K plan and company match to help save for your retirement
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
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