Banquet Manager

AJS Hotels•Louisville, KY

33d

About The Position

The Galt House Hotel - A legendary destination among hotels in the city. The Galt House Hotel is the place to meet for a totally self-contained meeting or event, priding ourselves on a warm, friendly atmosphere and sincerity of our service. Located in the heart of Louisville, we are within driving distance from half the US population and just 10 minutes from the airport. We offer six restaurants and lounges; 130,000 square feet of meeting space; 53 meeting rooms; over 1,300 guest rooms; the citys best fitness center; and six retail outlets. We are currently hiring for Banquet Manager . In this position you will be responsible for overseeing the daily activities of the Banquets / Events Department such as ensuring the quality of food, beverage and service delivery in a coordinated detail ambiance.

Requirements

Minimum of 2 years of experience in banquet management role at a major property
Extensive knowledge of food service and banquet equipment requirements
Extensive knowledge about all health and safety regulations
Ability to perform all duties of Banquet staff
Must have a flexible schedule to include nights, weekends and holidays.
Must be able to bend, push, pull, lift and stand up to 8 hours.
Good computer skills including Word and Excel
Fluency in English both verbal and non-verbal
Demonstrate strong initiative and self-direction

Responsibilities

Provide strategic direction for the banquet
Advise Associates of formal policies and procedures
Responsible for participation in the recruitment and leading the training, and overall management of the teams
Managing the banquet space, including organizing and storage
Developing and implementing all Banquet Beverage Controls
Coordinate with supervisors and staff with banquet needs such as food, banquet equipment, tables, chairs, etc.
Oversee maintenance of all banquet equipment, function spaces and cleanliness of all banquet areas.
Maintain inventory and maintenance on all props and enhancements as well as any other equipment needs such as linen and uniforms.
Manage vendor and customer relations
Develop and update banquet and event food and beverage policies and procedures and provide updates to staff
Primary liaison with key client contact at all banquet functions
Ensure all operating procedures are followed, identify and correct any organizational problems that impact the effectiveness of the operation
Handle all guest concerns in a prompt and courteous manner, informing catering /events manager of issue and resolution
Work closely with banquet chef to coordinate food presentation and delivery times
Flexible and energetic personality with the ability to handle multiple events simultaneously
Conduct banquet and facility tours with Engineering and Housekeeping teams to ensure that the space is maintained to the highest level of cleanliness and any deficiencies are resolved immediately
Attend all pre-event and post-event meeting with clients, guests, and catering/events team
Promote teamwork and quality service through daily communication and coordination with other departments
Perform other duties/tasks and projects as assigned