Banquet Manager

Brookfield Conference Center•Brookfield, WI

14d

About The Position

Join our team, a 2025 USA Today Top Workplace Winner! Now hiring a Banquet Manager at the Brookfield Conference Center. Why You’ll Love Working with Us The Brookfield Conference Center is managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. How You’ll Make An Impact Oversee the planning, coordination, and execution of banquet events to ensure exceptional service, cost efficiency, and client satisfaction. Financial Management Adhere to budget guidelines for food and beverage sales, as well as labor costs Maximize profitability by effectively controlling expenses and maintaining high service quality Banquet Operations Supervise and coordinate the daily operations of meeting and banquet set-ups and service Follow proper purchasing and requisitioning procedures to ensure cost control and inventory accuracy Monitor the quality of banquet food, beverage service, and plate presentation to meet brand standards Event Execution & Coordination Collaborate with the Chef and Banquet Captains to ensure all event details and arrangements are executed as contracted Inspect meeting rooms prior to guest arrival to confirm that all client specifications and setup requirements have been met What Will You Get At NCG Hospitality? We take great pride in the inclusive environment we’ve created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Brookfield Conference Center. Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality. NCG Hospitality is an Equal Opportunity Employer.

Requirements

Three years of food & beverage experience
Three years of supervisory experience
Strong interpersonal and communication skills
Strong organizational skills and attention to detail
Effective problem-solving skills
Ability to handle pressure with poise and finesse
Strong leadership and a professional image

Responsibilities

Oversee the planning, coordination, and execution of banquet events to ensure exceptional service, cost efficiency, and client satisfaction.
Adhere to budget guidelines for food and beverage sales, as well as labor costs
Maximize profitability by effectively controlling expenses and maintaining high service quality
Supervise and coordinate the daily operations of meeting and banquet set-ups and service
Follow proper purchasing and requisitioning procedures to ensure cost control and inventory accuracy
Monitor the quality of banquet food, beverage service, and plate presentation to meet brand standards
Collaborate with the Chef and Banquet Captains to ensure all event details and arrangements are executed as contracted
Inspect meeting rooms prior to guest arrival to confirm that all client specifications and setup requirements have been met

Benefits

Personalized career pathing and skill development
Leadership and mentorship programs
Educational and certification reimbursement
Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
Catch of the Day – earn bonuses for going above and beyond to support team and guests
Everyone Sells – earn cash for bringing in business to our properties
Paid Volunteer hours – Earn money for community service
Medical, dental, and vision plans
Paid sick time and Paid Time Off
Virtual telehealth access and employee assistance resources
Monthly health and fitness reimbursement programs
Same-day pay options
Referral bonus – earn cash for bringing great team members
401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
Health Savings Account