Banquet Manager

ASM Global • Tysons, VA

286d

About The Position

The position acts as the Special Events Department liaison between clients and the Director of Sales and Sales Managers after the point of contracting. The role involves maintaining constant communication with clients and ensuring all elements of the event and service are understood and executed prior to client arrival onsite. The individual will supervise the Catering Service Operation, which includes managing the Service Manager, Banquet Captain, Servers, Bartenders, and back of house service staff (excluding kitchen). A comprehensive knowledge of food and beverage preparations, fine dining, and strong food and wine knowledge is essential. The position also requires regular communication with the F&B department liaison on menu availability and updates, ensuring proper service standards and equipment at events. Responsibilities include creating and managing BEOs within the venue's booking system, updating BEOs based on upsells and final event details, and ensuring final BEOs are signed and distributed to Operational Managers prior to each event. The role also involves creating staffing requests, maintaining relationships with outside vendors, and assisting the Production department with event production needs. The individual will coordinate all aspects of operational set-up and breakdown of events, manage staff hours, conduct event pre-shifts, verify payment tracking schedules, and ensure all post-event paperwork is completed. Additionally, the position requires generating weekly calendars of client meetings, overseeing preparation of monthly activity and sales reports, developing creative sales proposals, conducting facility tours, and maintaining strict timelines for information exchange between clients and departments.

Requirements

• Minimum of 5 to 7 years catering sales experience, preferably with high volume property.
• Minimum of three (3) years of supervisory experience.
• Strong organizational and time management skills.
• Ability to multi-task, prioritize, and meet deadlines.
• Extraordinary sales background with strong client base and negotiating abilities.
• Diverse background in food and beverage industry, primarily in large banquet facility.
• Strong Microsoft Office skills including Word, Excel, and Outlook.
• Excellent verbal and written communication skills.
• Ability to work extended hours/days on your feet.
• High School diploma or equivalent required; Degree in business or related field preferred.

Nice To Haves

• Experience in relationships and client history within Washington D.C., Fairfax County, and surrounding area events and businesses.
• Proficient in Adobe Creative Suite and knowledge of Banquet Event Order (BEO) programs.

Responsibilities

• Acts as Special Events Department liaison between client and Director of Sales and Sales Managers.
• Supervise the Catering Service Operation including Service Manager, Banquet Captain, Servers, Bartenders, and back of house service staff.
• Demonstrates comprehensive knowledge of food and beverage preparations, fine dining, and strong food and wine knowledge.
• Communicates regularly with F&B department liaison on menu availability and updates.
• Creates and manages BEOs within the venue's booking system.
• Updates BEOs for Clients based on upsells, changes, and final event details.
• Creates staffing requests for all internal and external departments.
• Maintains relationships with outside vendors and specialists.
• Develops understanding of event production needs and assists the Production department.
• Coordinates operational set-up and breakdown of events.
• Manages staff hours on site to ensure budget compliance.
• Conducts Event Pre-Shift with onsite Managers and Team Members.
• Verifies Deposit / Payments tracking schedules.
• Responsible for taking payment night of the event for on-site additions.
• Completes all post-event paperwork: Party Recap Sheet, Captain's Report, and Receipts.
• Generates weekly calendar of client meetings and sales prospects.
• Oversees preparation of monthly activity and sales reports.
• Develops creative sales proposals and customized menus.
• Conducts facility tours and tastings for clients.
• Conducts Weekly BEO Meetings with F&B, Operations, and Production teams.
• Maintains timelines for information exchange between Client and departments.
• Orders and maintains all event equipment and inventory.
• Obtains permits as needed.
• Performs other duties as assigned by the Director of Sales.

Benefits

• Free employee parking.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree