Banquet Houseperson- On Call

Loews Hotels•Coral Gables, FL

1d•Onsite

About The Position

Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio. To provide a consistent, well design meeting product which focuses on proper meeting table set-ups and proper set-up of various configuration; Per clients instruction however they may evolve.

Requirements

Exceptional guest service skills
Ability to stand, stoop, bend and lift items weighing up to 100 pounds repetitively during entire shift
Ability to push, pull or other wise move portable table /chair cart units from storage area to function rooms
Ability to work flexible schedule to include weekends and holidays
Ability to stand Long periods at a time
High School diploma or equivalent
One + years experience as Set Houseperson in a high volume, upscale Hotel

Responsibilities

Reviews Event Order and assignment sheet to determine function requirements
Assure that all cleaning duties are completed (doors, door frames, walls, air walls and all assigned)
Complete cleaning inspection for each meeting room and assigned area/ Maintain cleanliness standards and excellent condition of equipment and surrounding work areas
Communicate promptly to all guest request
Assure that inventory are kept and report any lost to Supervisors / Managers
Report any and all guest request changes to Banquet Manager/ Conference Coordinators
Assure that all equipment is kept in clean working condition
Other duties as assigned
Promotes and applies teamwork skill at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to all guests, management and fellow employees
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards