Banquet Houseperson - Hilton Norfolk The Main

Professional Hospitality Resources, Inc. and Ocean Beach Club LLC•Norfolk, VA

About The Position

The Banquet Houseperson is responsible for the set up, break down and clean up of all banquet functions in accordance with the BEO and standards, specifications and inventories. The Banquet Houseperson maintains a clean, sanitary and safe event area at all times to ensure quality experience is delivered to guests. The successful Banquet Houseperson will effectively set-up the assigned function, maintain clean and organized banquet storage areas, and have exemplary attendance.

Requirements

High School Diploma or Equivalent Preferred
Previous High Volume Restaurant or Banquet Service Preferred
Able to work an entire shift standing and walking

Responsibilities

Set up and Breakdown of banquet functions and spaces.
Set tables in assigned area according to standard.
Assist with setting up/breaking down buffet or other special food service tables & equipment.
Be familiar with the various types of workable set-ups for each function room.
Assist the manager /captain or front of the house staff whenever necessary as directed by a supervisor.
Possess full knowledge of all matters relating to proper set-up techniques to exceed guest expectations at all times.
Keep function room and station neat & clean per established policies & procedures.
Maintain food and cleanliness standards to ensure that the highest quality products are consistently maintained.
Greet and interact with the guest in a friendly and professional manner creating the “WOW” experience.
Serving banquet functions as needed.
Use proper in-room clearing & aisle tray break-down buffet or other special food service tables & equipment.
Complete special projects with appropriate training as assigned by the Manager.
Complete assigned sidework and checklists.