Banquet Houseperson

WINDSOR CAPITAL GROUP•Walnut Creek, CA

6d•$17 - $17•Onsite

About The Position

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Banquet Houseperson! This position is located at the Marriott in Walnut Creek, CA. Purpose for the Position: To set up all meetings, meal functions and audiovisual equipment in accordance with hotel and company policies.

Requirements

Self-starting personality with an even disposition.
Always maintain a professional appearance and manner.
Ability to perform repetitive motions; lift, bend, stoop, walk, push, or pull heavy equipment, and stand for extended periods of time.
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
Ability to comprehend and follow instructions from supervisor.
Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
High school completion or an equivalent level of education and experience.
Must thrive in a multi-tasking, fast paced working environment.
Must have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
Knowledge of the appropriate table settings and service ware.
Consistent and reliable attendance, in accordance with the standards set by Windsor Hospitality, is essential for successful performance in this role. Excessive absenteeism or tardiness may result in disciplinary action, up to and including termination of employment. Upon hire, all employees are expected to fully comply with the policies and procedures of Windsor Hospitality, and any violations may also result in disciplinary action, up to and including termination.

Responsibilities

Communicate with supervisor throughout shift to be aware of the work.
Set up all meeting rooms to the specification of the guest. This included considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms.
Ensure all water, amenities, audio visual, and breaks are in the room at least 15 minutes prior to the start of the meeting.
Complies with all customer needs for additional charge to the guest. Notifies supervisor to add to guest check.
Displays good customer relation skills when dealing with customers.
Sets up and cleans all meeting and meal function rooms in accordance with company and hotel specifications.
Freshens all meeting rooms during meal breaks by replacing ashtrays, changing clothes if necessary, refilling candy jars, replacing water glasses, refilling water pitchers, and removing garbage from meeting areas and break tables.
Assists with meal service and breakdown as needed.
Assists in getting banquet guest checks signed and turned into the front office for proper posting.
Ensures the proper handling of all equipment and supplies.
Required to be always in uniform when working on the property including wearing name identification badge.
Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company.
Performs other duties, as assigned, to meet business needs.