Banquet Houseperson

Enchantment Group Management Company LLC • Irvington, VA

5h • Onsite

About The Position

The Banquet Houseperson plays a vital role in the successful execution of events by managing the setup, breakdown, and resetting of all banquet spaces. Working closely with the Banquet Manager and Banquet Captain, this position ensures each room, table arrangement, and piece of equipment is prepared with precision, cleanliness, and attention to detail. The Banquet Houseman helps create the foundation for exceptional guest experiences by ensuring event spaces are organized and presentation ready.

This role is well-suited for an individual who takes pride in craftsmanship, organization, teamwork, and contributing to seamless, behind-the-scenes event operations.

Requirements

• Strong attention to detail and commitment to maintaining attractive, well-organized event environments.
• Ability to safely lift, move, and transport banquet furniture and equipment (including tables, chairs, and staging).
• Dependable, self-motivated, and positive, with a strong sense of accountability.
• Effective communication skills and ability to collaborate within a team setting.
• Availability to work early mornings, evenings, weekends, and holidays based on event schedules.
• High School Diploma or Equivalent.

Nice To Haves

• Prior experience in event setup, hospitality, or a related role preferred, though not required.

Responsibilities

• Complete room setups in accordance with Banquet Event Orders (BEOs), floor plans, and direction provided by the Banquet Manager or Banquet Captain.
• Arrange tables, chairs, linens, staging, buffet stations, bars, dance floors, podiums, and related equipment accurately and with careful attention to detail.
• Ensure all linens, tables, chairs, and service items are clean, pressed, polished, and presented according to Tides Inn standards.
• Assist with the setup of audiovisual equipment, lighting, and décor as directed.
• Prepare event spaces prior to the arrival of service teams to promote a smooth and efficient event start.
• Provide support during events by refreshing water stations, replenishing supplies, maintaining cleanliness, and assisting with service transitions.
• Maintain a clean, organized, and safe environment throughout the event, clearing items discreetly while preserving a polished appearance.
• Respond promptly and professionally to direction from the Banquet Captain, Banquet Manager, and event hosts.
• Dismantle room setups following event completion and return furniture, linens, equipment, and décor to designated storage areas.
• Reset banquet spaces in preparation for upcoming events based on the BEO schedule.
• Maintain cleanliness of banquet areas, including floors, service stations, staging spaces, and storage rooms.
• Preserve the condition of banquet equipment, including tables, chairs, linens, flatware, glassware, and other service items.
• Report damaged equipment and assist with monitoring inventory levels.
• Keep banquet storage areas organized, clean, safe, and easily accessible.
• Assist with loading, unloading, and organizing rental equipment when necessary.
• Communicate effectively with the Banquet Manager, Banquet Captain, Sales, and Culinary teams to ensure event requirements are clearly understood and properly executed.
• Participate in pre-shift and event briefings to review timelines and setup details.
• Demonstrate flexibility, positivity, and teamwork, reflecting the Tides Inn’s values of kindness and collaboration.
• Adhere to all health, safety, sanitation, and lifting guidelines in accordance with Tides Inn policies.
• Handle and store equipment safely and appropriately.
• Assist with liquor and beverage station setup in compliance with state and resort regulations.
• Exemplify the Tides Inn Mission and Values.

Benefits

• Benefits include medical, dental, and vision coverage; a Health Savings Account (HSA); fitness and wellness programs; disability insurance; basic and voluntary life insurance; an Employee Assistance Program (EAP); a hearing discount program; and more.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED