Banquet Houseperson

Biltmore Hotel Limited•Coral Gables, FL

1d•Onsite

About The Position

Position Summary The Banquet Setup Houseperson will maintain and organize all banquet service and storage areas. As well as prepare function space for catered and convention functions. This position requires consistent adherence to policies and procedures of the department as outlined in the Biltmore Standard Operating Procedures (BSOP’S).

Requirements

High School diploma is preferred
None required
Must be able to: Speak, read, write and understand the English language.
Compute accurate mathematical calculations.
Provide legible communication and directions.
Perform job functions with attention to detail, speed and accuracy.
Prioritize and organize.
Think clearly, remaining calm and resolving problems using sound judgment.
Follow directions thoroughly.
Understand guest’s service needs.
Work cohesively with co-workers as part of a team.
Work with minimal supervision.
Maintain confidentiality of guest information and pertinent resort data.
Use a computer keyboard and possess basic typing skills.
Possess moderate to advanced computer skills.
Work in a dynamic and constantly changing environment.
Adept to multitasking.
Must be able to: Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
Stand, sit, or walk for an extended period of time or for an entire work shift
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Use, carry, and operate all necessary office equipment using finger dexterity.
Communicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity.
Visually look at a computer for extended periods of time.
Adapt to moderate temperatures in the hotel as thermostat is controlled by hotel environmental systems. Most work tasks are performed indoors.

Responsibilities

Report to work on time and in complete uniform prepared for shift.
Prepare function space for catered and convention functions in a timely manner.
Maintain, clean and organize all banquet function, service and storage areas.
Maintain proper handling of Hotel property and equipment while maintaining proper safety and security procedures.
Setup and teardown function spaces properly and efficiently.
Sanitize function areas and back of house areas. Remove trash to dumpster.
Maintain organize equipment in storage areas during function setups and teardowns.
Assist guests with all requests.
Follow events through agenda (Banquet Event Report) to service areas and guests.
General repair to equipment.