Banquet Houseperson

Sonesta Hotels•Columbus, OH

1d•Onsite

About The Position

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary The Banquet Houseperson is responsible for the setup, maintenance, and breakdown of banquet rooms and meeting spaces to ensure all events are executed efficiently and according to the event order. This position plays a key role in delivering a positive guest experience by ensuring event spaces are clean, organized, and properly arranged before, during, and after events. Job Description Key Responsibilities Set up banquet rooms and meeting spaces according to banquet event orders (BEOs), including tables, chairs, stages, dance floors, linens, and other equipment. Break down event spaces promptly after events and reset rooms for upcoming functions. Assist with moving and arranging furniture, staging, and equipment for events and meetings. Maintain cleanliness and organization of banquet areas, storage rooms, hallways, and service areas. Ensure banquet spaces are stocked with necessary supplies and equipment. Assist banquet servers and captains with event service needs when necessary. Respond quickly to last-minute room setup changes or guest requests. Ensure all safety procedures are followed when lifting and moving equipment. Report maintenance issues, damaged equipment, or safety concerns to management. Provide excellent service to guests by responding courteously and professionally when assistance is requested. Work collaboratively with banquet, kitchen, and hotel teams to ensure successful events. Qualifications Previous hospitality, banquet, or event setup experience preferred but not required. Ability to read and understand banquet event orders (BEOs) and room diagrams. Strong teamwork and communication skills. Ability to work flexible hours including evenings, weekends, and holidays based on event schedules. Reliable and able to work in a fast-paced environment. Physical Requirements Ability to lift and move up to 50 pounds regularly. Frequent standing, walking, bending, pushing, and pulling throughout the shift. Ability to move tables, chairs, staging, and other banquet equipment. Work Environment This position operates primarily in banquet and meeting spaces within the hotel and may require working in a fast-paced environment with frequent setup and breakdown of events. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues. If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you’ll get in touch with us. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Requirements

Ability to read and understand banquet event orders (BEOs) and room diagrams.
Strong teamwork and communication skills.
Ability to work flexible hours including evenings, weekends, and holidays based on event schedules.
Reliable and able to work in a fast-paced environment.
Ability to lift and move up to 50 pounds regularly.
Frequent standing, walking, bending, pushing, and pulling throughout the shift.
Ability to move tables, chairs, staging, and other banquet equipment.

Nice To Haves

Previous hospitality, banquet, or event setup experience preferred but not required.

Responsibilities

Set up banquet rooms and meeting spaces according to banquet event orders (BEOs), including tables, chairs, stages, dance floors, linens, and other equipment.
Break down event spaces promptly after events and reset rooms for upcoming functions.
Assist with moving and arranging furniture, staging, and equipment for events and meetings.
Maintain cleanliness and organization of banquet areas, storage rooms, hallways, and service areas.
Ensure banquet spaces are stocked with necessary supplies and equipment.
Assist banquet servers and captains with event service needs when necessary.
Respond quickly to last-minute room setup changes or guest requests.
Ensure all safety procedures are followed when lifting and moving equipment.
Report maintenance issues, damaged equipment, or safety concerns to management.
Provide excellent service to guests by responding courteously and professionally when assistance is requested.
Work collaboratively with banquet, kitchen, and hotel teams to ensure successful events.