Banquet Houseperson (On-Call) - Regent Santa Monica Beach

InterContinental Hotels Group•Santa Monica, CA

51d•$20 - $25•Onsite

About The Position

The Banquet Houseperson is responsible for ensuring the effective setup, maintenance, and breakdown of event spaces for banquets, conferences, and special events. This role involves physical labor, attention to detail, and collaboration with other staff members to deliver exceptional service to guests.

Requirements

Warm and caring personality; previous banquet experiences an asset.
Ability to work cohesively as part of a team with minimum supervision.
Ability to anticipate and focus attention on guest needs, being professional and welcoming.
Knowledge of various room set-ups and standard equipment involved.
Knowledge of proper chemical handling and cleaning techniques.
Must be able to adhere to timelines in completion of set-ups.
Must be able to perform in a team-oriented environment.
Must be able to read instructions and follow cleaning schedules.
Carrying or lifting items weighing more than 75 pounds.
Ability to stand, stoop, and bend repetitively.
Must be ServeSafe and TIPS/RBS certified.
Flexible schedule, able to work evenings, weekends, and holidays.

Responsibilities

Promote Regent's service philosophy and style through our people attributes.
Maintain impeccable personal grooming standards to uphold the professional and property style of the resort.
Set up rooms & function areas in the resort.
Maintain standards of hygiene for food handling and presentation
Review assignment sheets with Banquet Captain, update completed assignments.
Maintain complete knowledge of the daily scheduled group functions, times, locations, amount of people; location of all resort function space and names of rooms; all styles of meeting and banquet room settings.
Set up rooms and function areas with designated tables, chairs, staging, dance floor, flipcharts, easels, blackboards, and other equipment as specified by group requirements and in accordance with departmental standards.
Set up of table linens, skirting and tabletop items as specified by group and in accordance with departmental standards.
Breakdown function areas as scheduled in accordance to departmental procedures.
Coordinate deep cleaning of conference rooms.
Inspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies.
Maintain complete knowledge of all Departmental/Resort policies and procedures including safety guidelines.
Use correct cleaning chemicals for designated items/surfaces, according to Occupational Safety and Health Administration regulations and resort requirements.
Perform other duties as assigned, including assisting other departments on an as-needed basis