Banquet Houseman

Auberge ResortsGardiner, NY
336d$18

About The Position

Join our team as Banquet Houseman and become one of the authors of our story. As part of the Auberge family, you will be responsible for the setting up of banquet spaces/events and the maintenance/cleanliness and organization of any banquet event rooms, hallways, storage and service areas as well as for providing assistance in execution of banquet events.

Requirements

  • Follow instructions precisely.
  • Detail-oriented.
  • Professional attitude and communication.
  • Ability to work independently.
  • Available evenings and weekends.
  • Valid NYS driver’s license.
  • Ability to lift 35 lbs.

Responsibilities

  • Routinely inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations.
  • Set up the banquet room per the specification of a banquet events order and floorplan; reset the room to its original state after the event has concluded.
  • Assist servers and bartenders during the event.
  • Transport tables and equipment as needed.
  • Report maintenance issues to management.
  • Provide requested information to banquet patrons.
  • Ensure that all banquet and meeting rooms are properly set in a timely manner and according to the BEOs and floor plans.
  • Anticipate the needs of meeting and event planners and assist in exceeding their service expectations.
  • Maintain a clean, pleasant and professional image to the guest and wear the appropriate uniform at all times.
  • Ensure that the banquet event spaces are clean, swept and mopped regularly, and look orderly when there are no events taking place.
  • Respond urgently and appropriately to any concerns and present with a professional appearance and demeanor.
  • Attend all pre-shift or pre-conference meetings.
  • Supervise and lead the houseman team - guiding them into the setups and training them on daily tasks.
  • Review future BEOs and be familiar with upcoming special events.
  • Understand all amenities of Auberge Resort Collection.
  • Perform all duties as required and other tasks assigned.
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