Banquet Houseman-OC - Requisition #208258

About the position

The Banquet Houseman is responsible for setting-up all meeting rooms as outlined on the Banquet Event Order (BEO). This position entails extensive physical labor which includes the lifting of tables, chairs, and other heavy equipment. All Team Members will display a Four Diamond commitment to customer service through the delivery and maintenance of the Quality Standards established by Pechanga Resort Casino.

Responsibilities

• Fulfill/Complete all information listed on the Banquet Event Order (BEO) is set-up in the meeting room.
• Clarify and execute all pop-up events; refresh and revision for meeting rooms.
• Decorate and set-up all buffets to the stated theme.
• Install and lift all ice sculptures for VIP events.
• Polish and ensure that all meeting rooms have water glasses, silverware, and all other standard meeting set-up.
• Check and maintain all assigned storerooms have been cleaned and organized.
• Ensure that all linen and skirts are free from stains and tears when being used for an event.
• Ensure that the meeting rooms have been completed, cleaned, and checked by a Houseman Shift Supervisor before the end of their shift.
• Other duties as assigned.

Requirements

• High school diploma or general education degree (GED).
• At least one (1) year relative experience.
• Must be able to lift 75 pounds with no medical restrictions.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations.
• Ability to add and subtract two digit numbers and to multiply and divide with 10s and 100s.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Nice-to-haves

• Excellent organizational and interpersonal skills.
• Professional demeanor, smile, and good attitude.
• Excellent communication and time management skills.
• Ability to work proactively in a busy fast-paced office environment with minimal supervision.
• Ability to meet deadlines, inclusive of working overtime when required.
• Ability to work under stressful situations and environment.
• Ability to adapt to change with a positive attitude.
• Ability to maintain a neat, clean, well-groomed appearance in line with the Team Member dress code standards.

Benefits

• Must qualify to obtain and maintain a Class 'B' gaming license.
• Must qualify to obtain and maintain a Food Handlers Certificate.
• Must qualify to obtain and maintain a Tips Certification.