Banquet Captain

Sage Hospitality • Asbury Park, NJ

248d

About The Position

The Banquet Captain is responsible for setting up, maintaining, and breaking down buffets for breakfast, lunch, and/or dinner in a safe, accident-free manner. This role involves assisting guests to ensure that all foods are properly served and maintaining a clean and organized work environment. The position requires flexibility in working hours, including mornings, afternoons, evenings, weekends, and holidays.

Requirements

• High school education or equivalent.
• One to two years in a related position with this company or other organization(s).
• Basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.
• Ability to use tact and understanding when dealing with a variety of customer service problems.

Responsibilities

• Read BEO and know how to complete a set-up.
• Set tables in assigned area correctly and uniformly.
• Keep station neat and clean while servicing guests per established policies and procedures.
• Work flexible shifts to consist of mornings, afternoons, evenings, weekends, and holidays.
• Use proper in-room clearing and tray jacks.
• Break down buffets or other special food service tables and equipment.
• Assist Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Keep kitchen area & all storage areas clean according to policies set forth by management.
• Clearly and timely communicate needs and concerns to Banquet Captain and/or Manager/Director.
• Complete all set-up and closing duties.
• Maintain buffet table throughout the day, ensuring all food items and utensils are out on time.
• Assist guests; help serve as needed and respond to questions using suggestive selling techniques.
• Clean off buffet table including putting all utensils, food, and other items back in the appropriate place in the kitchen.
• Polish up mirrored bus pans and coffee urn on a daily basis and put back in dry storage.
• Perform side work duties as needed.

Benefits

• Medical, dental, & vision insurance
• Eligible to participate in the Company's 401(k) program with employer matching
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Company-paid short-term disability
• Paid FMLA leave for up to a period of 12 weeks
• Employee Assistance Program
• Great discounts on Hotels, Restaurants, and much more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED