About the position
Join our Team in Banquets for the new Adobe Clubhouse at the Arizona Biltmore Golf Club! At the Arizona Biltmore Golf Club, we offer a picturesque setting for events and exceptional service that keeps our guests coming back. Join our team and help us create unforgettable experiences! We are looking for motivated and friendly Banquet Captain to join our team. We are seeking a meticulous banquet captain to supervise and manage all banquet events for our Club. As the banquet captain, you will be responsible for managing and ensuring that banquet operations run smoothly, and prioritizing the comfort and safety of our guests. To be a successful Banquet Captain, you should have strong leadership skills and be able to manage multiple streams of information. Ultimately, a banquet captain should remain calm in highly stressful situations and demonstrate excellent time management and organizational skills.
Responsibilities
- Participate in and lead department meetings.
- Process banquet checks accurately and efficiently for payment.
- Assist with banquet staff weekly schedule.
- Delegate duties to servers and oversee activity throughout events.
- Supervise setup and service of food and beverages.
- Confirm setup of event spaces according to customer specifications prior to event including moving furniture and general clean-up if necessary.
- Communicate customer needs to kitchen staff.
- Maintain a professional, neat and well-groomed appearance.
- Train and develop catering servers using existing training materials.
- Meet and greet clients contacts.
- Communicate to staff in pre-function meetings all specific set-up needs of buffets, receptions, and overview of daily events.
- Bill the guest main contact following banquet event order requirements.
- Enforce and adhere to The Arizona Biltmore Golf Club policies.
- Maintain complete knowledge of all menu selections available in banquet and restaurant.
- Conform with all safety standards and use of all appropriate safety equipment.
- Perform other duties, as assigned.
Requirements
- High School diploma or successful completion of GED.
- Must have a valid Manager-level Food Handler’s Card and Liquor License.
- Minimum two years catering operations or banquet experience, or relevant experience, preferably in a lead or supervisor capacity.
- Strong attention to detail and ability to follow instructions.
- Ability to lift.
- Assisting managers and organizers with planning the layout and logistics of events.
- Ability to work effectively under time constraints and deadlines.
- Openness and an ability to learn or prior knowledge of A/V is necessary.
- Basic proficiency with Microsoft Word and email systems preferred.
- Ability to deal with difficult customers and effectively resolve their concerns.
- Ability to perform all operational positions within Catering/Operations.
- Strong communication skills to provide information and associated services to Club management and guests.
- Proven team player.
- Must have flexibility to work nights and weekends.
Benefits
- $100 New Hire Bonus after 90 days for part-time employees.
- $250 New Hire Bonus after 90 days for full-time employees.
- Flexible Scheduling.
- Direct Deposit.
- Free Parking.
- Paid Sick Leave.
- Free Golf.
- Golf Shop Discounts.
- Health Insurance for full-time employees.
- Vacation and Holidays for full-time employees.
- 401K including match for full-time employees.
