Banquet Captain - Canopy by Hilton Sioux Falls Downtown

Hilton Worldwide•Sioux Falls, SD

63d

About The Position

Now Hiring: Banquet Captain - Hilton Canopy Sioux Falls! Lead the Experience. Inspire the Team. Create Unforgettable Moments Do you love the buzz of a perfectly executed event? The Hilton Canopy Sioux Falls is looking for a talented Banquet Captain to help us bring exceptional events to life - from elegant weddings to dynamic corporate gatherings. At Canopy, we believe in hospitality with personality - stylish, local, and full of heart. As our Banquet Captain, you'll be the key to making sure every detail shines and every guest feels truly welcomed. A Banquet Captain is responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Requirements

Prior banquet or event service experience, with leadership skills that shine under pressure.
A hands-on, team-oriented attitude and strong attention to detail.
Excellent communication and guest service skills.
Passion for hospitality and creating memorable moments.
Quality
Productivity
Dependability
Customer Focus
Adaptability

Responsibilities

Supervise food and beverage service throughout banquet functions to ensure quality service and product quality
Assist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
Greet and welcome client representative and guests, responding to requests in a timely, friendly and efficient manner
Participate in and lead department meetings
Process banquet checks accurately and efficiently for payment
Ensure guest satisfaction throughout the meal service
Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations

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