Banquet Captain

BallenIsles Country Club • Flagstaff, AZ

51d

About The Position

The Banquet Assistant supports the Banquet Captain and banquet team in executing
high-quality events that reflect Pine Canyon’s service standards. This role
helps ensure all event setups, service flow, and breakdowns are completed
efficiently and accurately, with special attention to buffet layout, plated
service organization, and overall guest satisfaction.

Requirements

• High school diploma or general education degree (GED)
• Ability to read and speak English to communicate with guests and teammates, and interpret event documents and service instructions.

Nice To Haves

• one year of related banquet or food & beverage supervisory experience preferred
• Demonstrated leadership skills and ability to motivate a team in a fast-paced environment.
• Working knowledge of POS systems and banquet service procedures.
• Knowledge of food and beverage service etiquette and sequencing.

Responsibilities

• Assist the Banquet Captain with preparing event spaces according to banquet event orders (BEOs), diagrams, and established standards.
• Support the setup of tables, linens, service ware, buffet stations, and décor elements.
• Ensure buffet and plated event setups are accurate, polished, and aligned with the event plan.
• Organize and prepare service stations to ensure staff have the tools and supplies needed for smooth execution.
• Help assign team members to buffet sections and service zones to promote efficient flow and clear responsibilities.
• Work closely with the Banquet Captain to guide teammates during service, maintaining professionalism and consistency.
• Assist with monitoring buffets to ensure cleanliness, presentation, replenishment, and guest satisfaction throughout the event.
• Support plated service by helping coordinate course timing, plate delivery, and overall dining room readiness.
• Collaborate with the Banquet Captain and Culinary team to confirm details for timing, menu execution, and replenishment needs.
• Communicate event expectations clearly to teammates and help ensure standards are met at every stage.
• Provide feedback or observations to the Banquet Captain to support continuous improvement in banquet operations.
• Assist with the efficient teardown of event spaces, including clearing tables, resetting rooms, and organizing equipment and service ware.
• Help ensure storage areas remain clean, organized, and ready for the next event.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED