Banquet Captain | Part-Time | St. Charles Convention Center

Oak View Group•St. Charles, MO

6d•$20 - $22

About The Position

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Overview The Banquet Captain is r esponsible for overseeing the successful execution of banquet events, including meetings, conventions, weddings, and other special functions as well as supervision of retail concessions outlets and bar service. This hands-on supervisory role ensures that all aspects of service meet or exceed guest expectations by coordinating setup, service, and breakdown while leading a team of servers and support staff. This role pays an hourly rate of $20.00-$22.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 31, 2025.

Requirements

High school diploma or GED required; hospitality or culinary degree a plus.
2+ years of banquet, catering, or hospitality experience, with at least 1 year in a supervisory or team lead role.
Excellent communication, interpersonal, and leadership skills.
Strong organizational and time management abilities.
Proficient in reading and interpreting event reports and diagrams.
Ability to work under pressure and adapt in a fast-paced environment.
Ability to lift up to 50 lbs and stand/walk for extended periods.
English proficiency required, bilingual (English/Spanish) preferred.
Flexible schedule including early mornings, late nights, weekends, and holidays depending on event needs.

Nice To Haves

TIPS or ServSafe certification preferred.

Responsibilities

Supervise and coordinate all service staff before, during, and after events.
Serve as the primary point of contact for event organizers and clients during functions.
Ensure accurate setup, service and breakdown of banquet rooms, buffets and break stations per event specifications (e.g., floor plans, timelines, and menus).
Conduct pre-shift meetings to communicate event details and assignments to team members.
Maintain high standards of food and beverage service and hospitality.
Monitor the timing and flow of service; troubleshoot issues as they arise.
Train, coach, and mentor banquet staff; lead by example with professionalism and enthusiasm.
Collaborate with culinary, sales, and AV teams to ensure seamless event execution.
Ensure cleanliness, organization, and safety of all banquet areas.
Complete post-event reports and provide feedback to management.
Enforce compliance with health, safety, and sanitation standards.
Assist with inventory, equipment maintenance, and requisitioning supplies as needed.