Banquet Captain, Full-Time S06, The Statler Hotel

Cornell University•Ithaca, NY

18d•Onsite

About The Position

The SC Johnson College of Business at Cornell University unites three top-ranked schools to offer a comprehensive business education. Its mission is to transcend traditional business boundaries, transforming critical thinking into practical solutions. The college's vision is to inspire leaders to build sustainable, shared prosperity. Core values include excellence, inclusion, engagement, community, and impact, which guide all programs and initiatives. Together, these elements drive the college's commitment to positively impacting society and fostering a collaborative learning environment. The Peter and Stephanie Nolan College of Hotel Administration at Cornell University is renowned for its pioneering hospitality education. Its mission is to cultivate leaders who excel in the hospitality industry through a blend of business acumen and innovative thinking. The college values excellence, community, and a commitment to shaping the future of hospitality. The Statler Hotel, located on Cornell University's campus, is renowned as "the premier hotel that teaches." It serves as the practical hotel operations laboratory for the Peter and Stephanie Nolan School of Hotel Administration, providing students with hands-on experience in hospitality management. The hotel combines modern elegance with the vibrant energy of campus life, offering guests a unique and immersive stay. With over 150 rooms and state-of-the-art conference facilities, it hosts numerous important events and meetings. The Statler Hotel is committed to excellence in service and hospitality education, making it a cornerstone of Cornell's hospitality program. While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others. A Banquet Captain is a key leader with the Statler Hotel’s Meetings & Events Team. The primary function of a Banquet Captain is to provide event coordination and support, performing set up and breakdown of events, event execution and service delivery, ensuring safety and sanitation standards are met, responsible service of beverages, and proper cash handling procedures are followed. Will also be responsible for assisting with pre-event planning and post-event documentation. Will assist with the training and supervision of student and professional staff. Will assist in other areas of hotel as needed.

Requirements

Experience in and/or d emonstrated commitment to supporting inclusion and belonging
Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.
High school diploma and at least three years of experience in a catering or food service industry
Highly motivated, dynamic individual with a professional demeanor and superior customer service skills, indicative of a AAA rated Four Diamond hotel.
Must have the potential to develop effective leadership and supervisory skills and style and must have the ability to assist with the training, coaching and mentoring of college students in an experiential learning environment.
Must have good written and verbal communication skills and have a solid grasp of computer skills, ideally with proficiency in hotel information systems and Microsoft Office applications.
Capable of being on feet for long periods of time and walking up and down stairs.
Able to carry dishes and trays weighing up to 30lbs and able to lift and transport tables and chairs weighing over 50lbs.
Must be able to work a flexible work schedule that may include days, evenings, weekends and holidays.