Banquet Captain

Appellation HealdsburgHealdsburg, CA
2d$19

About The Position

Born from the elegant merger of the culinary and hospitality worlds, Appellation is much more than a typical hotel company. Inspired by its name, this new hotel brand brings together the best of local elements in a new way: a hotel collection powered by people, connected by food, and defined by place—all designed to celebrate its destinations’ culture, community, and craftsmanship. Developed by visionary co-founders Charlie Palmer, one of America’s best-known, award-winning chefs and pioneer in the American hotel-restaurant model, and Christopher Hunsberger, a 30-year veteran of Four Seasons Hotels and Resorts and its former president of North Americas. Join Appellation as its first hotels and resorts take root in 2025. Overview of Position: The Banquet Captain is the key leader during events, ensuring flawless execution and maintaining the highest level of guest satisfaction and team coordination.

Requirements

  • Minimum 2 years of experience in banquet service or supervisory roles in luxury hospitality.
  • Strong leadership and interpersonal skills.
  • Ability to multitask and manage large groups.
  • Professional appearance and demeanor.
  • Flexible schedule availability.

Responsibilities

  • Supervise and direct banquet servers, bartenders, and housemen during events.
  • Conduct pre-event briefings to review event details and expectations.
  • Serve as the main point of contact between guests, kitchen, and service team.
  • Ensure proper setup and breakdown of event spaces.
  • Maintain cleanliness and safety standards during events.
  • Resolve any guest concerns or service issues immediately.
  • Ensure adherence to BEOs and service standards.
  • Provide feedback to management on event execution and team performance.
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