Banquet Captain

Sage Hospitality•Fort Collins, CO

1d•$20 - $21

About The Position

At The Elizabeth Hotel and Emporium, part of Sage Hospitality, we don’t just create stays, we create moments that spark connection, creativity, and community. Inspired by music, art, and the spirit of Old Town Fort Collins, our hotel is a place where passion and personality come to life, for our guests and our team. Whether it’s live music at the Magic Rat, rooftop cocktails at the Sunset Lounge, or locally inspired bites at The Emporium, working here means being part of something vibrant and expressive. It’s more than a job; it’s a chance to help shape a one-of-a-kind experience and be part of a team that celebrates what makes you uniquely you. Because while our hotel hits all the right notes, it’s our people who make the music. Hospitality is a 24/7 operation, so we rely on dedicated team members who bring energy, flexibility, and commitment to every shift. In return, we offer: Opportunities for personal and professional growth Flexible scheduling to support work-life balance A culture that embraces individuality, inclusion, and creativity Wellness resources, tuition reimbursement, and more Great perks like team meals, travel discounts, and recognition programs At Sage and The Elizabeth, we lead with integrity, give back to our communities, and take pride in delivering extraordinary guest experiences, all while having fun along the way. So, if you’re ready to add your voice to something special, come join us, and let your work echo. Job Overview Set-up, maintain and break down buffet for breakfast, lunch and/or dinner in a safe, accident-free manner. Assist the guests as needed to ensure that all foods are properly served.

Requirements

High school education or equivalent.
One to two years in a related position with this company or other organization(s).
Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Responsibilities

Read BEO and know how to complete a set-up.
Set tables in assigned area correctly and uniformly.
Keep station neat and clean while servicing guest per established policies and procedures.
Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
Set tables in assigned area correctly and uniformly.
Keep station neat and clean while servicing guest per established policies and procedures.
Use proper in-room clearing and tray jacks.
Break down buffets or other special food service tables and equipment.
Assist Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment.
Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
Keep kitchen area & all storage areas clean according to policies set forth by management.
Clearly and timely communicate needs and concerns to Banquet Captain and/or Manager/Director
Hours: Flexible; scheduled days and times may vary based on need.
Complete all set-up and closing duties.
Set-up table according to procedures, with table cloth, skirting, food and utensils.
Maintain buffet table throughout the day, have all food items and utensils out on time and inform manager or hostess of any additional items needed on the table.
Assist guests; help serve as needed and respond to questions using suggestive selling techniques.
Clean off buffet table including putting all utensils, food and other items back in the appropriate place in the kitchen.
Polish up mirrored buspans and coffee urn on a daily basis and put back in dry storage.
Perform sidework duties as needed.

Benefits

Opportunities for personal and professional growth
Flexible scheduling to support work-life balance
A culture that embraces individuality, inclusion, and creativity
Wellness resources, tuition reimbursement, and more
Great perks like team meals, travel discounts, and recognition programs
Medical, Dental, Vision insurance (average 30 hour per week to qualify for benefits)
Health savings and flexible spending accounts
Basic life and AD&D insurance
Short- & long-term disability
Mental health resources including an Employer Assistance Program (EAP)
Paid time off (PTO), sick pay, and holiday pay
Eligible to participate in the company’s 401(k) program with employer matching
Free Employee Meals (Wednesdays – Sundays)
Tuition Reimbursement
Discount rates on Sage and Marriott hotels and Sage Restaurants
Employee referral Bonus program ($500 for hourly roles and $1000 for salaried roles)