Banquet Captain
About The Position
Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? Do you aspire to grow your career at a premier hotel in downtown Omaha? If so, the Omaha Marriott at the Capitol District is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Banquet Captain , you will be responsible for assisting, supervising and training the banquet department staff with the coordination and service delivery of food and beverage experiences to our guests executing memorable events. Located in the heart of downtown Omaha, the Omaha Marriott Downtown is a premier destination known for its world-class hospitality, sleek design, and exceptional service. Ranked among the top hotels in the city, we take pride in creating unforgettable guest experiences and that same commitment extends to our team members. With 333 modern rooms and over 15,000 square feet of event space, our hotel serves as the anchor of Omaha's vibrant Capitol District. Just steps from the CHI Health Center and Charles Schwab Field home of the NCAA College World Series our upscale property is a hub of energy, style, and opportunity. Whether you're looking to grow your hospitality career or be part of a team that delivers excellence every day, this is your chance to shine in one of the city's most dynamic and inspiring environments. What will you be doing? Supervise and train staff for banquet room setup, service, and breakdown per BEO and manager's instructions. Ensure staff adhere to Marcus standards for food and beverage service. Assist in banquet room setup and guest service. Maintain frequent communication with supervisors, managers, and guests. Ensure banquet and public areas remain clean. Maintain work area cleanliness. Oversee inventory of supplies. Uphold Marriott's quality and service standards.
Requirements
- Prior Banquet Server experience required.
- Prior hospitality supervisory experience preferred.
- Basic knowledge of food preparation.
- Ability to comprehend and communicate in English in order to provide service as requested by captains, managers and guests.
- Ability to respond quickly and accurately to guest requests.
- Ability to handle multiple tasks quickly and efficiently.
- Ability to lift 30 lbs. with or without a reasonable accommodation.
- Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
Nice To Haves
- Prior hospitality supervisory experience preferred.
Responsibilities
- Supervise and train staff for banquet room setup, service, and breakdown per BEO and manager's instructions.
- Ensure staff adhere to Marcus standards for food and beverage service.
- Assist in banquet room setup and guest service.
- Maintain frequent communication with supervisors, managers, and guests.
- Ensure banquet and public areas remain clean.
- Maintain work area cleanliness.
- Oversee inventory of supplies.
- Uphold Marriott's quality and service standards.
Benefits
- A free, well-balanced meal every shift
- Room discounts at Marcus Hotels & Resorts and Marriott-branded properties
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
- Free parking
- Two for one movie theater coupons at Marcus Theatres
- Ability to grow your career and transfer from one property
- Early wage access
- Paid time off
- Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
- And more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
