Banquet Captain

Island Hospitality Management•Springfield, VA

1d•$23

About The Position

We are currently seeking an extraordinary Banquet professional to lead our banquet efforts in the role of Banquet Captain. As a Banquet Captain , you will be responsible for the overall success of the hotel meeting's food and beverage service. You will assist in managing the entire banquet staff to ensure high-quality execution of receptions, meetings, and events. This position may require flexible scheduling availability.

Requirements

Highly motivated team player with strong initiative and desire for achievement
Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
Ability to anticipate the needs of the guests and acknowledge their requests
Ability to work well in stressful situations
Readily available and approachable for all guests while providing excellent guest service
Ability to help validate customers ' IDs and monitor all beverage consumption
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time.
While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors.
Island Hospitality is unable to guarantee a specific number of work hours per week.

Responsibilities

Analyze Banquet Event Orders (BEOs)
Effectively communicate with customers, managers, and associates to ensure that all room set-ups, equipment, and supplies, staffing and menus meet/exceed customer's expectations
Attend BEO meetings
Conduct monthly departmental meetings and pre-shift meetings with staff to go over functions, procedures, and assignments
Assemble the banquet service before mealtime and disassemble it thereafter
Ensure the banquet service space remains well-stocked at all times
Receive beverage orders and direct these to the kitchen as needed
Clearing cutlery and crockery from customers' tables
Clean and sanitize tables, countertops, and floors after each meal service
Coordinate quality of food service between cooking staff and floor staff

Benefits

Healthcare including Medical, Dental, and Vision Insurance
HSA & FSA plans available!
Dependent care FSA
Identity Theft Protection Insurance
Commuter benefits including transit & parking
Pet Insurance
PTO and Payroll Incentives for Annual Wellness Exams
Employee Assistance Program
Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
Paid Sick and Vacation Time
Family Leave
401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
Incentive based bonus program
Free room nights at our hotels and employee discounts within your hotel brand
Discounts for friends and family within your hotel brand
Team Member recognition and bonus
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
Career Growth through our in-house training program with a path personalized to your desired goals
Referral bonus program to ANY of our locations