About The Position

The Banquet Captain will supervise staff, coordinate banquet events assigned and implement Property and banquet policies and procedures.

Requirements

  • Experience in the hospitality industry required.
  • F&B Banquet experience desirable.
  • Experience as a departmental trainer or supervisor preferred.
  • Strong computer skills.
  • Proficient in Microsoft Excel and Outlook.
  • Microsoft Teams and OneNote experience desirable.
  • Knowledge of F&B Point of Sale system preferred.
  • Basic Food Safety Certification and Texas Alcohol Beverage Commission Certification required within 30 days of starting and must be re-certified as needed.

Responsibilities

  • Review all BEO (banquet event orders) prior to the event to ensure we are prepared with staffing, supplies, dishware and drinks.
  • Oversee banquet events to include pre-work of cleaning, polishing, organizing, and setting up drink stations.
  • Ensure banquet event room is set up to the standards of the BEO (banquet event order).
  • Conduct staff pre-event meetings to communicate the plan and service standards for the event.
  • Monitor each event to ensure service is flawless.
  • Assist Servers and Bartenders as needed.
  • Be aware of the client’s needs during the event.
  • Be available for the client for changes that may occur during the event.
  • Oversee the breakdown of the event to ensure it closes on time and all supplies is put in appropriate areas including food, beverages, linen, supplies, dishware and more.
  • Provide feedback to the staff for positive and not-so-positive actions that occurred during the event.
  • Train staff on the standards and tasks that Servers and Bartenders are responsible for.
  • Monitor Peer Trainer activities and spot check the new associates training.
  • Recap events with BEO distribution to Meeting Planners or Clients, and complete end of shift Captains report.

Benefits

  • Awesome Employee Focused Culture with many Associate Events!
  • Closed most holidays - 10 days of holiday pay.
  • Up to 14 Vacation & Sick days per year.
  • Weekly pay!
  • Leadership and Career development programs. Many opportunities to grow and transfer to new positions.
  • Free Lunch in our newly remodeled Associate Cafeteria.
  • Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
  • Employer matching 401k
  • Tuition Reimbursement
  • Free parking on-site.
  • Free uniforms and we will clean them!

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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