BANQUET CAPTAIN

Expotel Hospitality•Baton Rouge, LA

11d

About The Position

Renaissance Baton Rouge is searching for a Full Time Banquet Captain. The Banquet Captain is responsible for the supervising and assisting in serving food and beverages to guests at all banquet functions, according to the hotel standards. Why join our team? In addition to excellent working conditions and competitive pay, Renaissance Baton Rouge offers a complete range of benefits to eligible team members. Discover the Difference at Renaissance Baton Rouge We seamlessly blend Southern hospitality, upscale decor and convenient amenities. Located 15 miles from Baton Rouge Metropolitan Airport, our hotel boasts an ideal location with easy access to top destinations including the Mall of Louisiana, Perkins Rowe, Louisiana State University and the Country Club of Louisiana. Guests can spend time exploring the wide array of nearby shopping, dining and entertainment options. Hotel guests are able to retreat to their spacious, modern hotel room or suite featuring luxurious bedding, a flat-panel TV and mini-refrigerator to store their favorite snacks. The hotel offers room service and an on-site restaurant for an upscale dining experience. Renaissance Baton Rouge does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic protected by law. This employer participates in E-Verify EOE/AA/M/F/D/V

Responsibilities

Respond to guests needs in a timely manner. Communicate problems/issues to the Banquet Manager, Banquet Supervisor, or the Food and Beverage Manager.
Assist Banquet Manager/Supervisor/F&B Manager with the creation of the Banquet Work Schedule and completion of Banquet Wage Progress Reports.
Inspect the setup of meeting and banquet functions, checking them against the Banquet Event Order.
Act as liaison between Sales/Catering Manager and the in-house meeting or banquet contact.
Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
Perform preparatory tasks and side-work duties to ensure that guests are served promptly and efficiently.
Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.
Serve guests according to the hotel’s standards in a friendly, courteous, and professional manner.
Respond to guest problems, complaints, and accidents. Communicate to management, if necessary.
Set all tables according to hotel standards.
Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.
Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are stored and restocked properly.
Prepare room according to BEO and the various meal functions.
Follow all money handling procedures when serving the guests.